Customer Experience Specialist

5 days ago


Liverpool, Liverpool, United Kingdom EG Group Full time

At EG Group, we're passionate about delivering exceptional customer experiences. As a Customer Experience Specialist at KFC, you'll play a vital role in making that happen.

We're not just looking for anyone - we want real people who are up for getting stuck in and delivering a great experience for our customers. Don't worry about the rest, we'll teach you everything you need to know.

Your main responsibilities will include:

  • Delighting our guests front of house by optimising guest experience, handling cash, cleaning, and maintaining food safety.
  • Running the engine that is middle of house by managing food prep and cleaning, with top communication, speed & accuracy, all whilst maintaining food safety.
  • Cooking that finger lickin' chicken by preparing food, cleaning, communicating with your team, and maintaining food safety.

As a Team Member at KFC, you'll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin' and high fryin'. We take your ambition seriously; you'll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin' good chicken to our customers.

You'll also enjoy a range of benefits including:

  • A competitive hourly rate of £11.44 (aged 21+), £10.84 (aged 18-20) or £7.27 (aged 16-17).
  • A free meal every shift and 25% staff discount on meals.
  • Gym discounts of up to 25%. You can stay fit while working hard
  • Buckets of benefits such as over 200 discounted brands, cashback on everyday essentials and access to our Employee Assistance Platform.

We welcome applications from individuals who share our values and passion for delivering exceptional customer experiences. Check out our website for more information about what life is like at KFC.



  • Liverpool, Liverpool, United Kingdom Next Full time

    We are looking for a highly motivated and efficient Customer Experience Specialist to join our team at Next.About the Role:To be successful in this role, you will have perfect products available for our online customers by:Accurately processing stock quickly and to the highest standard, including locating, packing and promptly transferring stock in and out...


  • Liverpool, Liverpool, United Kingdom Tesco Full time

    About the Job At Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Festive In-Store Customer Experience Specialist, you'll contribute to this mission by delivering an unparalleled shopping experience for our customers during the festive season. Your primary responsibility will be to provide exceptional...


  • Liverpool, Liverpool, United Kingdom Maersk Full time

    At Maersk, we see global trade as a force for good, connecting communities, feeding and bringing wealth to the world. We move 20% of global container trade, and we exercise our leadership position responsibly. We strive ambitiously to make trade more open, inclusive and sustainable – for communities, customers and employees worldwide. With Maersk, you'll...


  • Liverpool, Liverpool, United Kingdom Dapa Coffee Full time

    Dapa Coffee Job DescriptionOverviewWe are seeking an exceptional Barista and Front of House team member to join our dynamic team at Dapa Coffee. As a key member of our team, you will play a vital role in delivering an outstanding customer experience in our café.Key ResponsibilitiesPrepare and serve a variety of hot and cold beverages, including coffee, tea,...


  • Liverpool, Liverpool, United Kingdom Vodafone Full time

    About the RoleWe are seeking a highly motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Liverpool Church Street Partner store. As a key member of our team, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered.Your Key ResponsibilitiesProvide...


  • Liverpool, Liverpool, United Kingdom Maersk Full time

    Maersk is a global leader in integrated logistics and has been a pioneer in the industry for over a century. Through innovation and transformation, we redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.At Maersk, we value diversity, collaboration, and continuous learning. We strive to ensure that our...


  • Liverpool, Liverpool, United Kingdom Vodafone Full time

    Key Responsibilities:We are seeking a motivated and sales-oriented Retail Adviser to join our team in our Vodafone store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there,...

  • Team Leader

    3 weeks ago


    Liverpool, Liverpool, United Kingdom Card Factory Full time

    Job OverviewWe are seeking a highly skilled Team Leader to join our Card Factory family and contribute to the success of our stores. As a Team Leader, you will play a key part in driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.Key ResponsibilitiesSupport the Store Manager in achieving commercial...


  • Liverpool, Liverpool, United Kingdom Costa Coffee Full time

    About UsAt Costa Coffee, we're passionate about delivering great experiences to our customers, communities, and people. We're the No. 1 coffee brand in the UK for the 14th year in a row.Job SummaryWe're looking for a skilled and enthusiastic Barista to join our team. As a Barista, you'll be responsible for crafting great coffee, serving customers with a...


  • Liverpool, Liverpool, United Kingdom WHSmith Full time

    Job DescriptionAs a Sales Assistant at WHSmith, you will play a crucial role in delivering outstanding customer service and ensuring that our stores meet the highest standards of presentation.You will be responsible for carrying out stock replenishment, maintaining tidy store areas, and meeting high standards of display and visual merchandising.You will work...

  • Team Leader

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Card Factory Full time

    Job IntroductionLocation: UKCard FactoryJob SummaryWe are seeking a skilled Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores by supporting the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.Key...


  • Liverpool, Liverpool, United Kingdom Maersk Full time

    Maersk is a global leader in integrated logistics, pioneering innovation and transformation for over a century. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous learning, reflecting and understanding the customers...

  • Team Leader

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Card Factory Full time

    Job IntroductionLocation: All locationsContracted Hours Available: 9Role ResponsibilityWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal.As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a...


  • Liverpool, Liverpool, United Kingdom Card Factory Full time

    About UsCard Factory is the leading specialist retailer of greeting cards, dressings, and gifts with a strong presence across the UK and Ireland.Our VisionWe aim to become a true Omni-channel retailer, delivering exceptional customer experiences through our stores and digital platforms.The RoleWe are seeking an experienced Retail Operations Manager to join...


  • Liverpool, Liverpool, United Kingdom The Entertainer Full time

    Our Sales Assistants are the face of our business, delivering an exceptional customer experience and driving sales in our stores.As a Customer Experience Specialist, you will work 20 hours per week, typically 4 hours a day over 5 days. You will be responsible for creating a welcoming store environment, engaging with customers, and providing outstanding...


  • Liverpool, Liverpool, United Kingdom GHRC Ltd ta Customer Talent Search Full time

    GHRC Ltd t/a Customer Talent Search is a leading legal claims business, utilising cutting-edge software and customer experience solutions to drive their client journeys. They have been recognised for their innovative digital marketing strategy, which has earned them industry awards. The company is experiencing rapid growth, investing in key areas such as...


  • Liverpool, Liverpool, United Kingdom Costa Coffee Full time

    About the RoleAs a Coffee Experience Specialist at Costa Coffee, you'll be responsible for crafting great coffee that provides uplifting moments for our customers. This means sustainably sourced beans and velvety milk coffee, topped with our signature art, and delivered with your signature smile.Key ResponsibilitiesCrafting great coffee that hits the spot...


  • Liverpool, Liverpool, United Kingdom ATG Entertainment Full time

    Customer Experience AmbassadorATG Entertainment is a dynamic and innovative live entertainment company that prides itself on delivering exceptional customer experiences. We are seeking a charismatic Customer Experience Ambassador to join our team and make a lasting impact on our customers.This role involves delivering the highest standards of customer...


  • Liverpool, Liverpool, United Kingdom Sainsbury's Full time

    About the Role: We are seeking a skilled Customer Experience Manager to join our team at Sainsbury's.Your Key Responsibilities: As a Customer Experience Manager, you will be responsible for delivering exceptional customer service, managing a team of retail staff, and driving operational excellence in-store.Your Key Performance Indicators: You will be...


  • Liverpool, Liverpool, United Kingdom Go See This World Full time

    This is a remote position with Go See This World, a company that offers travel experiences.As a Travel Experience Specialist, you will play a crucial role in ensuring exceptional customer experiences, building relationships, and driving sales within the travel industry.Your primary responsibility will be to assist customers in planning and booking travel...