Guest Experience Specialist
6 hours ago
We are seeking a highly skilled and experienced Events & Reservations Agent to join our team at The Halyard at Ropewalks Liverpool. This is a dynamic role that requires excellent communication and organizational skills, with a focus on maximizing revenue through effective pricing strategies and delivering exceptional customer service.
About The RoleThe successful candidate will have a minimum of 2 years' experience working in Reception or Reservations, with a proven track record of success in a fast-paced environment. You will be responsible for supporting the hotel's pricing strategy, maintaining relationships with local corporate bookers, and delivering exceptional customer service.
Key Responsibilities- Support the hotel's pricing strategy to optimize revenue growth.
- Maintain strong relationships with local corporate bookers, providing tailored solutions to meet their needs and exceed expectations.
- You must have a strong background in hotel operations, with a deep understanding of the hotel industry and its trends.
- Familiarity with property management systems and other relevant technologies is essential for success in this role.
- A competitive salary range of £25,000 - £35,000 per annum, depending on experience.
- A comprehensive benefits package, including enhanced benefits for all employees and extensive training and development programs.
- Opportunities for career growth and professional development within the Lighthouse Hotel management family.
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Guest Experience Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Dixie Dean Hotel Full timeAbout the Position:Dixie Dean Hotel is seeking a talented Guest Experience Specialist to enhance our guests' stays. As a key member of our front desk team, you will provide personalized attention to our guests, manage room assignments, and resolve any issues promptly.
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Restaurant Guest Experience Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom RBH Full timeAbout Us:RBH Hospitality Management is passionate about the hospitality industry and always on the lookout for new talent to join us on our journey. We believe in putting our people first and understand the value in creating a diverse and inclusive work environment.Salary and Benefits:We offer a competitive salary, starting at £24,000 per year, plus...
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Team Leader
3 weeks ago
Liverpool, Liverpool, United Kingdom Stonegate Group Full timeJoin Our Team">We're a team of people who are passionate about delivering exceptional guest experiences. As a Front of House Team Leader at The George, you'll have the opportunity to work with a talented team of individuals who share your passion for hospitality. You'll be responsible for supporting your team, coaching and mentoring them, and ensuring that...
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Customer Experience Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom EG Group Full timeAt EG Group, we're passionate about delivering exceptional customer experiences. As a Customer Experience Specialist at KFC, you'll play a vital role in making that happen.We're not just looking for anyone - we want real people who are up for getting stuck in and delivering a great experience for our customers. Don't worry about the rest, we'll teach you...
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Guest Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom Crowne Plaza Liverpool John Lennon Airport Full timeAbout the Role:Crowne Plaza Liverpool John Lennon Airport is looking for a dedicated and customer-orientated Guest Service Assistant to join their team. In this role, you will play a vital part in ensuring every guest has a safe and enjoyable experience at our hotel.Key Responsibilities:Providing exceptional customer service to guests from diverse...
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Guest Service Representative
1 week ago
Liverpool, Liverpool, United Kingdom Cycas Hospitality Full timeWe are seeking a dynamic and ambitious Guest Service Representative to join our team at Cycas Hospitality. This is a fantastic opportunity for individuals who excel in their role and help guests succeed too.Our brand ethos of From Home-to-Home creates a sense of community, comfort, and convenience for our guests. As a Guest Service Representative, you will...
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Guest Services Coordinator
3 weeks ago
Liverpool, Liverpool, United Kingdom Quest Liverpool City Centre Full timeWe are seeking a dedicated Guest Services Coordinator to join our team at Quest Liverpool City Centre.The successful candidate will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and ensuring that all aspects of housekeeping are carried out to the highest standards.Key Responsibilities:Responding to...
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Revenue and Guest Experience Specialist
1 week ago
Liverpool, Liverpool, United Kingdom Grupo SmartRental Full timeThe estimated salary for this position is $80,000 - $100,000 per year, depending on location and experience. We offer competitive salaries, professional development opportunities, discounts on our hotels and restaurants, and a chance to work with a growing company in the hospitality industry.This role requires a minimum of 2 years of experience in Rooms...
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Guest Experience Director
3 weeks ago
Liverpool, Liverpool, United Kingdom Stonegate Group Full timeWhy Work with Us?We offer a range of benefits that will make your life easier and more enjoyable. From award-winning training and development programmes to realistic and achievable bonus schemes, we've got you covered.As a member of our team, you'll also enjoy:25% off Food & Drink for you and all your friends in over 800 sitesReferral scheme of up to £1,000...
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Guest Service Coordinator
3 weeks ago
Liverpool, Liverpool, United Kingdom Accor Hotels Full timeWith over 1487 elegant rooms and suites featuring modern design, complementing the values of today's Arab culture, Swissôtel Makkah offers an exceptional guest experience. As part of the prestigious Abraj Al Bait complex, this contemporary five-star hotel is located in close proximity to the holy Masjid Al Haraam, overlooking the Ka'aba and the Grand...
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Guest Services Supervisor
3 weeks ago
Liverpool, Liverpool, United Kingdom RBH Full timeAbout the RoleThe Front Office Manager is a critical role within our hospitality team, responsible for leading the front desk and nights team to deliver exceptional guest service and uphold our company's high standards. As a seasoned hospitality professional, you will bring a wealth of knowledge and experience to the role, inspiring and motivating your team...
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Hotel Experience Coordinator
3 weeks ago
Liverpool, Liverpool, United Kingdom Crowne Plaza Liverpool John Lennon Airport Full timeRole Overview:Crowne Plaza Liverpool John Lennon Airport is seeking a skilled and customer-focused Guest Service Assistant to join their team. As a key member of the hotel's front-of-house operations, you will be responsible for delivering exceptional service to guests from all over the world.Salary: £20,000 - £22,000 per annum, depending on experienceJob...
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Customer Experience Coordinator
1 week ago
Liverpool, Liverpool, United Kingdom Cycas Hospitality Full timeAs a Guest Service Representative at Cycas Hospitality, you will be responsible for providing exceptional customer service and ensuring that our guests feel valued and appreciated.Key responsibilities include dealing with cash, cheque, and credit transactions, operating the hotel switchboard, and implementing IHG values in hotel operations. Our ideal...
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Customer Experience Supporter
3 weeks ago
Liverpool, Liverpool, United Kingdom Kabannas Full time**Join the Kabannas Team**We are currently looking for a dedicated and hardworking individual to join our Housekeeping team in Liverpool. As a Housekeeping Assistant, you will play a crucial role in ensuring that our guests have an enjoyable and comfortable stay.Responsibilities:Clean and maintain guest rooms and common areasRestock and manage housekeeping...
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Cinema Experience Ambassador
3 weeks ago
Liverpool, Liverpool, United Kingdom Everyman Full timeAbout EverymanEveryman is a cinema brand that focuses on delivering exceptional experiences to its guests. With a fast-expanding business and a culture centered around people, we're looking for Team Members to help us create unforgettable moments.Your RoleYou'll be the face of Everyman, ensuring every guest has an incredible experience. You'll work with our...
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Venue Experience Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Mecca Bingo Full timeJoin Our Team as a Venue Experience SpecialistAt Mecca Bingo, we are passionate about delivering exceptional customer experiences. As a Venue Experience Specialist, you will be part of a dynamic team, working together to ensure every visitor has a fantastic time.With a strong focus on customer service, adaptability, and teamwork, this role is ideal for...
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Event Experience Manager
1 week ago
Liverpool, Liverpool, United Kingdom Multicultural Care Center LLC Full timeJob SummaryWe're looking for a highly skilled and enthusiastic host to spearhead our event initiatives at a bustling city center hostel in Liverpool.Key ResponsibilitiesHost entertaining events that foster a sense of community among guests.Develop and implement strategies to enhance customer satisfaction and boost our 'fun' rating.Why Join Us?Take advantage...
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Customer Experience Associate
3 weeks ago
Liverpool, Liverpool, United Kingdom Sodexo Prestige Venues & Events Full timeAbout Sodexo Live">We're a world-leading food and facilities management company, crafting exceptional events at the most prestigious venues on the planet. Our team of hospitality professionals work, celebrate, and make memories together. We take pride in making every moment count, for our guests and for our team members.">Job Overview">This is a fantastic...
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Customer Experience Specialist
1 week ago
Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full timeThis is an exciting opportunity to join Barclays Bank PLC as a Customer Experience Specialist. In this role, you will be responsible for providing resolutions for customer queries/issues and personalizing each interaction to deliver exceptional customer experiences.Requirements
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Food Service Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom AccorHotel Full timeAccorHotel Job Opportunity: Food Service SpecialistWe are seeking a skilled Food Service Specialist to join our team at AccorHotel. This is a part-time position that requires excellent customer service skills and attention to detail.About the Role:The Food Service Specialist will be responsible for taking orders, serving food and beverages, and ensuring a...