Guest Experience Leader

1 week ago


Liverpool, Liverpool, United Kingdom Millennium Hotels UKEU - Careers Full time
Key Responsibilities

The successful candidate will have previous experience as a Front Office Manager or similar role in a luxury hotel environment. Key responsibilities will include:

  • Managing the front office team and providing guidance and support as needed
  • Maintaining accurate records and reports, including occupancy rates, revenue, and other key performance indicators
  • Ensuring compliance with company policies and procedures, including health and safety and data protection regulations
Requirements

To be considered for this role, you must have:

  • A strong background in hospitality, preferably in a similar position within a luxury 4 or 5-star environment
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire your team
  • Able to work well under pressure and manage competing priorities
Benefits

As a Front Office Manager with Millennium Hotels UK/EU - Careers, you can expect a competitive salary and benefits package, including:

  • A minimum salary of £35,000 per annum, negotiable based on experience
  • A range of benefits, including bonus, social events, wellbeing initiatives, and career development opportunities
  • The opportunity to work with a leading hotel brand and contribute to the success of our business

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