Catalog Support Specialist

3 weeks ago


London, Greater London, United Kingdom Amazon UK Services Ltd. - A10 Full time
About the Role

As a Catalog Support Specialist at Amazon UK Services Ltd. - A10, you will play a key role in driving Amazon's business by providing critical product support, carrying out data research, and liaising with technology and other internal teams on workflow improvements, data interpretation, and data improvements.

Key Responsibilities

• Solve problems at their root, stepping back to understand the broader context
• Display energy and initiative in solving problems, following all possible avenues to get the job done
• Adapt quickly to new technologies and products, working effectively with a variety of personalities and work styles
• Demonstrate appropriate quality and thoroughness, acting with personal integrity at all times
• Work within your team's process, confronting problems, proposing solutions, taking ownership through to resolution or ensuring a clear hand-off

Requirements

• 4+ years of software development, or 4+ years of technical support experience
• Experience troubleshooting and debugging technical systems, including Unix and scripting in modern programming languages
• Proficient in Python or Java, with a sound understanding of web technologies
• Demonstrated skill and passion for problem solving and operational excellence, with the ability to understand, troubleshoot, and describe complex technical processes and issues
• Clear and effective communication and documentation skills, with the ability to work effectively with tight deadlines in a fast-paced environment

What We Offer

As a Catalog Support Specialist, you will have the opportunity to work with a diverse set of data and cross-functional teams, using data to drive process improvements. You will be part of a team that innovates, solves hard problems, and never takes no for an answer. We are looking for passionate, talented, and super-smart support engineers who enjoy discovering and solving ambiguous problems, can quickly learn complex systems, and enjoy building actionable insights from data.

How to Apply

If you are a motivated and detail-oriented individual with a passion for problem solving and operational excellence, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you.
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