Dynamics Support Specialist
4 weeks ago
Job Overview
Amazon is seeking a skilled Technical Operations Engineer to join our Catalog Support and Programs team. As a member of this team, you will play a key role in driving Amazon's business by monitoring data flow, meeting ticket SLAs, and driving root cause resolution defects.
The Amazon Selection and Catalog Systems team is responsible for the systems that allow our business units to provide customers with the largest, highest quality, and most up-to-date selection in the world. You will support our business teams worldwide by providing critical product support, carrying out data research, liaising with technology and other internal teams on workflow improvements, data interpretation, and data improvements.
To meet these challenges, we are looking for passionate, talented, and super-smart support engineers who work effectively with a variety of personalities and work styles. Key qualifications include:
- 4+ years of software development or technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern programming languages
Preferred qualifications include a Bachelor's degree in Engineering or a related field, fluent English language skills, and professional experience in Operations/Support environment. If you have a demonstrated experience in Python or shell scripts, Java, a sound understanding of web technologies, and are proficient in Python/Java, we encourage you to apply.
We are looking for individuals with a demonstrated skill and passion for problem-solving and operational excellence, clear and effective communication and documentation skills, and the ability to work effectively with tight deadlines in a fast-paced environment.
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