Dynamic Night Support Specialist
2 days ago
About the Role:
We are seeking a dedicated and compassionate Dynamic Night Support Specialist to join our Horn Lane Young People’s service in Ealing. As a key member of our team, you will play a vital role in supporting young people with specific needs to live independent lives within their communities.
Job Overview
This is a waking night support worker role that requires a valid Right to Work for the UK. The successful candidate will work on a rolling rota system, which involves nights on and nights off, equating to approximately 38 hours per week. Shifts are typically 12 hours long, allowing for a good balance between work and personal life.
As a Dynamic Night Support Specialist, you will be responsible for ensuring continuity of support at night, maintaining safety and security, and providing seamless support alongside our daytime team members. You will also engage in key work sessions, assessments, and risk management to achieve optimal outcomes for our customers.
Key Responsibilities
- Building strong relationships with our young people and fostering a positive atmosphere
- Collaborating with colleagues to manage the service caseload and handle administrative tasks
- Conducting innovative key work sessions to drive progress toward customer goals
- Managing risks associated with customers while promoting a culture of ‘positive risk taking'
- Supporting daily living activities, such as budgeting, cooking, and establishing routines
- Assisting customers with maintaining a healthy environment and engaging in cleaning and hygiene practices
- Recording and reporting incidents, managing files, and collaborating with partner organizations
- Engaging customers in service design and delivery, adhering to Look Ahead policies, and contributing to staff development
Requirements
To be successful in this role, you will need:
- NVQ Level or equivalent, combined with relevant sector experience
- Strong social interaction skills, including communication, empathy, and conflict resolution
- Able to apply the right balance of care and support depending on customer needs
- Fundamentally calm, resilient, and adaptable
- Organized, proactive, and committed to delivering high-quality results
About Us
Look Ahead is a dynamic, not-for-profit care and support provider in London and the South East. We deliver various services, offering support to thousands of customers each year. Our organization operates across mental health, homelessness, young people, and learning disabilities, providing numerous opportunities for growth and career progression.
We are committed to safeguarding and promoting the welfare of children and adults at risk. If your application is unsuccessful, but we believe you could excel in another role, we may contact you to discuss alternative opportunities. We reserve the right to close this advert early if we find a suitable candidate before the advertised deadline.
We are an inclusive employer, accredited with Silver in the Inclusive Employers Standard, and proud members of the Employers Domestic Abuse Covenant. We encourage diverse applications from individuals of all backgrounds.
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