Dynamics Specialist
4 weeks ago
As a skilled Dynamics Specialist, you will be responsible for monitoring systems to identify incidents, coordinating resolution efforts across technical teams, and escalating issues when necessary. Your role will also involve contributing to refining incident management procedures and implementing preventive measures to avoid future incidents.
Key Responsibilities:
- Monitoring systems to identify incidents and coordinating resolution efforts
- Contributing to refining incident management procedures
- Implementing preventive measures to avoid future incidents
Requirements:
- Proven experience in incident management or similar roles
- Strong knowledge of IT service management frameworks (e.g., ITIL) and incident management best practices
- Stakeholder management experience
- ITIL certification or equivalent
- Knowledge of related service management processes such as problem management and change management
About La Fosse
La Fosse is a company that values expertise and professionalism in the field of incident management. We are committed to providing our clients with the best possible service and are looking for a skilled Dynamics Specialist to join our team.
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