Dynamics Implementation Specialist
4 weeks ago
Two Circles is a vibrant, multi-award-winning sports marketing agency seeking a skilled Dynamics Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for leading workshops, building and configuring Dynamics 365 solutions, and managing project timelines to ensure successful client outcomes.
Key Responsibilities:- Lead workshops and process mapping for Microsoft Dynamics Sales & Service implementations
- Build, configure, and deploy Dynamics 365 solutions to client environments
- Manage project timelines, documentation, and deadlines to ensure project success
- Develop formal requirement specifications and workflow documentation
- Collaborate with solution architects and developers to ensure solutions meet business needs
- Manage and upskill junior Microsoft Dynamics internal resources
- Ability to operate as a Dynamics 365 functional consultant
- Experience in systems audits, requirements gathering, and process mapping
- Creating functional and technical design documentation
- Creating end-user acceptance testing scenarios and supporting UAT process
- Creation and delivery of end-user support and training material
- Understanding of Sales and Customer Service Processes
- Experience customizing, configuring, and developing Dynamics 365 CRM end-to-end solutions
- Experience building apps within D365 Sales/Customer Engagement (CE)
- Experience customizing and configuring D365 Customer Service
- Good understanding and experience in Microsoft Power Platform
- Understand and experience in building Microsoft PowerApps
- Certifications within Microsoft Dynamics or Power Platform desirable (PL-200, MB-210, MB-230)
- An understanding of JavaScript desirable but not required
- An understanding of C# desirable but not required
- Hybrid working: we'd love for you to come into our office at least 2-3 days a week
- Performance planning: potential to have a salary increase every 6 months and progress your career
- Discretionary company bonus
- Tickets to sporting events
- Renowned Team Days and events
- Lunch on a Wednesday, breakfast, and continuous supply of snacks
- Private healthcare schemes
- Cycle to work scheme
- Learning and Development opportunities, including certification in certain areas
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