Dynamics Implementation Specialist

4 weeks ago


London, Greater London, United Kingdom Two Circles Full time

At Two Circles, we're on a mission to revolutionize the sports industry through innovative marketing solutions. As a key member of our team, you'll play a vital role in shaping our success by implementing cutting-edge Dynamics 365 solutions for our clients.

Key Responsibilities:

  • Lead workshops to define business requirements and process mapping for Microsoft Dynamics Sales & Service implementations
  • Design, configure, and deploy Dynamics 365 solutions to meet client needs
  • Manage project timelines, documentation, and deadlines to ensure timely delivery
  • Develop formal requirement specifications and workflow documentation
  • Collaborate with solution architects and developers to ensure solutions meet business needs
  • Upskill junior Microsoft Dynamics resources and mentor them in their roles
  • Engage with client stakeholders at all levels, from directors to executives, to deliver exceptional results

Requirements:

  • Proven experience as a Dynamics 365 functional consultant
  • Expertise in systems audits, requirements gathering, and process mapping
  • Strong skills in creating functional and technical design documentation
  • Ability to create end-user acceptance testing scenarios and support the UAT process
  • Creation and delivery of end-user support and training materials

Technical Requirements:

  • Deep understanding of Sales and Customer Service Processes
  • Experience customizing, configuring, and developing Dynamics 365 CRM end-to-end solutions
  • Experience building apps within D365 Sales/Customer Engagement (CE)
  • Experience customizing and configuring D365 Customer Service
  • Good understanding and experience in Microsoft Power Platform
  • Experience building Microsoft PowerApps
  • Certifications in Microsoft Dynamics or Power Platform are a plus

What We Offer:

  • Hybrid working arrangements with a mix of office and remote work
  • Performance planning with potential for salary increases and career progression
  • Discretionary company bonus
  • Tickets to sporting events
  • Team Days and events
  • Lunch on Wednesdays, breakfast, and continuous snack supply
  • Private healthcare schemes
  • Cycle to work scheme
  • Learning and Development opportunities


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