Dynamics Implementation Specialist
4 weeks ago
At Two Circles, we're on a mission to revolutionize the sports industry through innovative marketing solutions. As a key member of our team, you'll play a vital role in shaping our success by implementing cutting-edge Dynamics 365 solutions for our clients.
Key Responsibilities:
- Lead workshops to define business requirements and process mapping for Microsoft Dynamics Sales & Service implementations
- Design, configure, and deploy Dynamics 365 solutions to meet client needs
- Manage project timelines, documentation, and deadlines to ensure timely delivery
- Develop formal requirement specifications and workflow documentation
- Collaborate with solution architects and developers to ensure solutions meet business needs
- Upskill junior Microsoft Dynamics resources and mentor them in their roles
- Engage with client stakeholders at all levels, from directors to executives, to deliver exceptional results
Requirements:
- Proven experience as a Dynamics 365 functional consultant
- Expertise in systems audits, requirements gathering, and process mapping
- Strong skills in creating functional and technical design documentation
- Ability to create end-user acceptance testing scenarios and support the UAT process
- Creation and delivery of end-user support and training materials
Technical Requirements:
- Deep understanding of Sales and Customer Service Processes
- Experience customizing, configuring, and developing Dynamics 365 CRM end-to-end solutions
- Experience building apps within D365 Sales/Customer Engagement (CE)
- Experience customizing and configuring D365 Customer Service
- Good understanding and experience in Microsoft Power Platform
- Experience building Microsoft PowerApps
- Certifications in Microsoft Dynamics or Power Platform are a plus
What We Offer:
- Hybrid working arrangements with a mix of office and remote work
- Performance planning with potential for salary increases and career progression
- Discretionary company bonus
- Tickets to sporting events
- Team Days and events
- Lunch on Wednesdays, breakfast, and continuous snack supply
- Private healthcare schemes
- Cycle to work scheme
- Learning and Development opportunities
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