Catalog Support Engineer, Amazon

1 month ago


London, Greater London, United Kingdom Amazon UK Services Ltd. - A10 Full time
About the Role

We are seeking a highly skilled and motivated Catalog Support Engineer to join our team at Amazon UK Services Ltd. - A10. As a key member of our team, you will play a critical role in driving Amazon's business forward by providing exceptional support to our internal customers.

Key Responsibilities
  • Solve complex problems at their root, taking a holistic approach to understand the broader context.
  • Display energy and initiative in solving problems, following all possible avenues to get the job done.
  • Adapt quickly to new technologies and products, working effectively with a variety of personalities and work styles.
  • Demonstrate high-quality work, acting with personal integrity at all times.
  • Work within our team's process, confronting problems and proposing solutions, taking ownership through to resolution or ensuring a clear hand-off.
Requirements
  • 4+ years of software development or technical support experience.
  • Experience troubleshooting and debugging technical systems, with a strong understanding of Unix and scripting in modern programming languages.
  • Fluent English language skills are required.
  • Professional experience of 4+ years in Operations / Support environment.
  • Demonstrated experience in Python or shell scripts, Java, and a sound understanding of web technologies.
What We Offer

As a Catalog Support Engineer at Amazon UK Services Ltd. - A10, you will have the opportunity to work with a diverse set of data and cross-functional teams, using data to drive process improvement. You will be part of a dynamic and innovative team that is passionate about solving hard problems and making history.



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