Catalog Support Engineer, Amazon
3 weeks ago
About the Role:
We are seeking a highly skilled and motivated Catalog Support Engineer to join our team at Amazon UK Services Ltd. - A10. As a key member of our team, you will play a critical role in driving Amazon's business forward by providing exceptional support to our internal customers.
Key Responsibilities:
- Monitor data flow and meet ticket SLAs to drive root cause resolution defects.
- Migrate metadata and business rules from existing manual templates into Unified Platform to provide new listing experiences.
- Analyze and fix inconsistencies of existing metadata and business rules.
- Use problem-solving and analytical skills to solve business problems and drive process improvements.
Requirements:
- 4+ years of software development or technical support experience.
- Experience troubleshooting and debugging technical systems.
- Experience in Unix and scripting in modern programming languages.
- Fluent English language skills are required.
What We Offer:
As a Catalog Support Engineer at Amazon, you will have the opportunity to work with a diverse set of data and cross-functional teams, using data to drive process improvement. You will be part of a dynamic and fast-paced environment, working with tight deadlines and competing priorities. If you are a passionate, talented, and super-smart support engineer who innovates, loves solving hard problems, and never takes no for an answer, we want to hear from you.
Why Amazon?
At Amazon, we are committed to providing our customers with the largest, highest quality, and most up-to-date selection in the world. We are looking for individuals who share our passion for innovation, customer obsession, and operational excellence. If you are a self-starter, comfortable with ambiguity, and have strong attention to detail, we encourage you to apply for this exciting opportunity.
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