Customer Service Representative

2 weeks ago


Hereford, Herefordshire, United Kingdom Pets Corner UK Full time

Pets Corner is a family-run business that prioritizes customer satisfaction and pet welfare. We are seeking a Sales Advisor to join our team in Cheltenham, Gloucester, Stratford, Kidderminster, and Hereford stores.

The ideal candidate will have a genuine enthusiasm for people and pets, excellent communication skills, and a customer-focused approach. As a Sales Advisor, you will be responsible for delivering exceptional customer service, assessing customers' needs, and recommending Pets Corner products and services.

Key responsibilities include:

  • Providing personalized customer service and going above and beyond to meet customers' needs
  • Assessing customers' needs and recommending suitable products and services
  • Maintaining high standards of store presentation and product knowledge
  • Staying up-to-date with pricing, promotions, and merchandising

Essential skills and qualities include:

  • A genuine interest in Pets Corner's vision, products, and values
  • A confident, positive, and helpful approach
  • Strong customer focus and ability to build relationships with customers and their pets
  • Excellent communication and interpersonal skills
  • A thirst for continued training and development
  • The drive and determination to work effectively as part of a team and under own initiative

Pets Corner offers a comprehensive training and development program, a bonus scheme, holiday entitlement, and staff discounts. We prioritize our employees' wellbeing and provide tools and support to manage mental, physical, and emotional health.



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