Customer Service Representative

4 weeks ago


Hereford, Herefordshire, United Kingdom Chartwells - Independent Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? We're looking for a Customer Service Assistant to join our team at Chartwells - Independent, working on a part-time basis, contracted to 16 hours per week.

As a Customer Service Assistant, you'll contribute to a passionate and friendly team, working in a dynamic environment. You'll have the opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We offer a comprehensive benefits package, including:

  • Exclusive travel discounts with leading travel companies
  • Save money on your food shop with discounts on major supermarkets
  • Quick access to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Chartwells and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

As part of Compass, you'll help to feed people, fuel progress and forge connections in around 6,000 venues. You'll get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength



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