Customer Service Representative

3 weeks ago


Hereford, Herefordshire, United Kingdom InHealth Group Full time
About the Role
As a Customer Service Representative, you will be the first point of contact for our customers. You will be responsible for resolving customer inquiries, addressing concerns, and providing solutions to their problems.

Responsibilities
• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and concerns
• Provide product information and recommendations
• Collaborate with internal teams to resolve customer issues

Requirements
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Fluency in English

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