Customer Service Representative

2 weeks ago


Hereford, Herefordshire, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Tesco Hereford 2. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and safe store environment.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work effectively as part of a team to achieve sales targets, promote products, and maintain store standards.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety procedures and reporting any hazards or incidents.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment, with regular team-building activities and social events.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Ability to work flexibly, including weekends and bank holidays.
  • Basic numeracy and literacy skills, with the ability to process transactions accurately.


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