Customer Service Representative
4 weeks ago
We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.
Key Responsibilities- Prepare and present high-quality food and beverages to our clients and customers
- Create visually appealing food and counter displays to enhance the customer experience
- Represent Chartwells - Independent and maintain a positive brand image
- Handle cash and operate the cash register with accuracy and efficiency
- Comply with Food Handling & Hygiene standards and Health & Safety regulations
As a Customer Service Assistant with Chartwells - Independent, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are the same. You will be part of a passionate and friendly team, working together to deliver exceptional customer experiences.
We offer a comprehensive benefits package, including:
- Exclusive travel discounts with leading travel companies
- Discounts on food shopping with major retailers
- Access to a digital GP and wider healthcare benefits
- Discounts on cinema tickets and other leisure activities
- Regular emails with exclusive discounts and savings
- Cash rewards for spending and using our rewards programme
- Free wellness, mindfulness, and exercise classes
- Contributory pension scheme
- Opportunities for career development and growth
To be successful in this role, you will need to have:
- An enthusiastic and can-do attitude
- A passion for delivering excellent customer service
- Excellent communication and teamwork skills
- A desire to succeed in your role and contribute to the success of our business
- Ability to work under pressure and thrive in a fast-paced environment
- Outstanding timekeeping and reliability
- A safety-first mindset
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.
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