Customer Service Representative

4 weeks ago


Hereford, Herefordshire, United Kingdom Chartwells - Independent Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.

Key Responsibilities
  • Prepare and present high-quality food and beverages to our clients and customers
  • Create visually appealing food and counter displays to enhance the customer experience
  • Represent Chartwells - Independent and maintain a positive brand image
  • Handle cash and operate the cash register with accuracy and efficiency
  • Comply with Food Handling & Hygiene standards and Health & Safety regulations
What We Offer

As a Customer Service Assistant with Chartwells - Independent, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are the same. You will be part of a passionate and friendly team, working together to deliver exceptional customer experiences.

We offer a comprehensive benefits package, including:

  • Exclusive travel discounts with leading travel companies
  • Discounts on food shopping with major retailers
  • Access to a digital GP and wider healthcare benefits
  • Discounts on cinema tickets and other leisure activities
  • Regular emails with exclusive discounts and savings
  • Cash rewards for spending and using our rewards programme
  • Free wellness, mindfulness, and exercise classes
  • Contributory pension scheme
  • Opportunities for career development and growth
Requirements

To be successful in this role, you will need to have:

  • An enthusiastic and can-do attitude
  • A passion for delivering excellent customer service
  • Excellent communication and teamwork skills
  • A desire to succeed in your role and contribute to the success of our business
  • Ability to work under pressure and thrive in a fast-paced environment
  • Outstanding timekeeping and reliability
  • A safety-first mindset

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.



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