Customer Service Administration Assistant

3 weeks ago


Liverpool, Liverpool, United Kingdom AWD online Full time

We are seeking a skilled Administrative Assistant to join our team at AWD online in a full-time, permanent position. The ideal candidate will possess excellent customer service, administrative, and organisational skills.

The successful candidate will be responsible for providing exceptional customer support and correspondence services, including responding to customer queries and providing important information via SMS, email, and written correspondence.

This role is essential in maintaining a high standard of customer service and supporting the smooth operation of customer support and communication processes.

Key Responsibilities:

  1. Liaising directly with customers via SMS, email, and written correspondence to provide assistance and resolve queries
  2. Providing important information to customers in a timely and efficient manner
  3. Working collaboratively with the team to maintain a high standard of customer service

Requirements:

  • Excellent customer service, administrative, and organisational skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong communication and interpersonal skills

What We Offer:

A competitive salary, hybrid working pattern, and opportunities for career growth and development in a dynamic and supportive team.



  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryThis is an exciting opportunity to begin a career in customer service with Crown Commercial Service. In this role, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.As a customer service advisor, you will be responsible for providing an efficient and effective single...


  • Liverpool, Liverpool, United Kingdom Richard Abson Group Full time

    Are you a customer service professional looking for a new challenge?We are currently seeking a Service Booking Administrator to join our team at Richard Abson Group based in Liverpool.This role will involve ensuring that all reception booking procedures are carried out and maintaining a steady flow of available work through the workshop.You will be...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryThis is an exciting opportunity to join the Crown Commercial Service as a Customer Service Advisor. In this role, you will work as part of a fast-paced Customer Service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.An Apprenticeship provides work-based, on-the-job training and development. The training is fully...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Role OverviewWe are seeking an enthusiastic and detail-oriented Customer Service Specialist to join our team at the Crown Commercial Service.About the RoleThis is a fantastic opportunity for a motivated individual to start their career in customer service. As a Customer Service Specialist, you will be responsible for providing high-quality support to...

  • Career Starter

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Rentokil Initial Full time

    OverviewRentokil Initial is a leading business services company in the UK, delivering exceptional services to our customers.We are currently seeking an Admin Apprentice to join our team in Liverpool. As an Admin Apprentice, you will play a crucial role in supporting our sales administration for the North West, North Wales, and Scotland areas.


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryJoin Crown Commercial Service as a Customer Service Senior Advisor and embark on a rewarding career in customer-facing environments.About the RoleThis is an exciting opportunity to begin a career in Customer Service, working as part of a fast-paced Customer Service team and undertaking a Level 3 Customer Service Specialist Apprenticeship. As a...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryCrown Commercial Service is seeking a highly skilled and experienced Customer Service Senior Advisor to join our team. As a key member of our Customer Service Centre, you will be responsible for delivering low complexity procurement activities on behalf of our customers, while also developing and managing a team of customer service advisers.The...


  • Liverpool, Liverpool, United Kingdom MTC Northwest Full time

    We are seeking a highly experienced Service Cost Administrator to join our Commercial Vehicle Service department at MTC Northwest. As a key member of the team, you will be responsible for providing administrative support and ensuring the smooth operation of our services.Responsibilities:Administrative tasks such as data entry, reporting, and...


  • Liverpool, Liverpool, United Kingdom HM Prison & Probation Service Full time

    About the RoleWe are seeking a highly organized and efficient Administrative Support Officer to join our team in Merseyside. The successful candidate will provide administrative support to ensure that staff and service users are supported through effective processes, maintaining administration systems within specified timescales.This is an exciting...


  • Liverpool, Liverpool, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Liverpool, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Liverpool, Liverpool, United Kingdom Route 2 Associates Ltd Full time

    We are seeking a highly skilled and customer-focused Front Desk Assistant to join our team at Route 2 Associates Ltd. in Liverpool.Key Responsibilities:First Impressions: Greet and welcome visitors and clients, providing a professional and warm first impression.Communication Hub: Manage incoming calls, emails, and general inquiries efficiently, ensuring...


  • Liverpool, Liverpool, United Kingdom City Health Care Partnership CIC Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Frontline Officer. The successful candidate will be responsible for providing excellent customer service and supporting members of the public in accessing our services.Main ResponsibilitiesThe ideal candidate will have experience of dealing with customers on the...


  • Liverpool, Liverpool, United Kingdom Jump Inc Full time

    At Jump Inc, we're looking for a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key Responsibilities:Process online bookings, handle payments, and manage...


  • Liverpool, Liverpool, United Kingdom Route 2 Associates Ltd Full time

    At Route 2 Associates Ltd., we are seeking a highly skilled and customer-focused Front Desk Assistant to provide exceptional support to our team and clients.Key Responsibilities:First Impressions: Greet and welcome visitors and clients, setting the tone for a positive and professional experience.Communication Hub: Manage incoming calls, emails, and general...


  • Liverpool, Liverpool, United Kingdom Alfred H Knight Full time

    About UsAlfred H Knight is a family-owned business with a rich history spanning five generations.We are committed to delivering knowledge and professionalism in all aspects of weighing, sampling, and analysis.Our global network of strategically placed offices and laboratories enables us to provide independent inspection, analysis, and consultancy services to...


  • Liverpool, Liverpool, United Kingdom Equiniti Full time

    Pension AdministratorWe are currently seeking an experienced Pension Administrator to join our dynamic team. Based in the heart of Liverpool City Centre, we offer a unique opportunity to work with a well-established pension administrator, managing over 1.5 million customers across the UK.As a key member of our Enquiry Centre, you will provide exceptional...


  • Liverpool, Liverpool, United Kingdom HM Courts and Tribunals Service Full time

    Job SummaryCrown Court Admin Officers play a pivotal role in the administration of justice, providing top-notch administrative support and customer service to court users, judiciary, and management.About UsHM Courts & Tribunals Service is responsible for the administration of criminal, civil, and family Courts and Tribunals in England and Wales. Our roles...


  • Liverpool, Liverpool, United Kingdom Jump Inc Full time

    Are you looking for a role that combines customer service skills with a fun and dynamic environment? As a Receptionist at Jump Inc, you will be responsible for providing an exceptional guest experience, ensuring safety and cleanliness standards are met, and maintaining a welcoming atmosphere for our visitors.Key Responsibilities:Process online bookings,...


  • Liverpool, Liverpool, United Kingdom HM Courts and Tribunals Service Full time

    About the RoleWe are seeking an experienced and skilled Administrative Support Officer to join our team at HM Courts and Tribunals Service. As an Administrative Support Officer, you will play a critical role in providing excellent administrative support and customer service to court users, judiciary, and management.Key ResponsibilitiesManage criminal digital...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    About UsCrown Commercial Service is a leading provider of procurement services, helping public sector organisations to achieve better value for money. We are committed to delivering high-quality customer service and making a positive impact on the communities we serve.Job SummaryWe are seeking an experienced Customer Service Senior Advisor to join our team....