Customer Service Administration Assistant
3 weeks ago
We are seeking a skilled Administrative Assistant to join our team at AWD online in a full-time, permanent position. The ideal candidate will possess excellent customer service, administrative, and organisational skills.
The successful candidate will be responsible for providing exceptional customer support and correspondence services, including responding to customer queries and providing important information via SMS, email, and written correspondence.
This role is essential in maintaining a high standard of customer service and supporting the smooth operation of customer support and communication processes.
Key Responsibilities:
- Liaising directly with customers via SMS, email, and written correspondence to provide assistance and resolve queries
- Providing important information to customers in a timely and efficient manner
- Working collaboratively with the team to maintain a high standard of customer service
Requirements:
- Excellent customer service, administrative, and organisational skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong communication and interpersonal skills
What We Offer:
A competitive salary, hybrid working pattern, and opportunities for career growth and development in a dynamic and supportive team.
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