Administrative Support Specialist

1 month ago


Liverpool, Liverpool, United Kingdom HM Courts and Tribunals Service Full time

Job Summary

Crown Court Admin Officers play a pivotal role in the administration of justice, providing top-notch administrative support and customer service to court users, judiciary, and management.

About Us

HM Courts & Tribunals Service is responsible for the administration of criminal, civil, and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.

Your Role

You will be responsible for managing criminal digital files, preparing for hearings, and handling correspondence and general enquiries. You will also deal with a full range of serious criminal work, as well as the management of jurors.

Your Skills and Experience

We are looking for individuals with excellent written and verbal communication skills, the ability to work in a busy environment, and a desire to deliver proactive and effective support to customers by phone and email. You will also need to be skilled in organising your time, prioritising efficiently, and adapting to using various software packages.

Working Arrangements

The role is office-based, with standard full-time working hours of 37 hours per week. HMCTS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs.

Person Specification

Please refer to the Job Description for the full person specification.



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