Customer Service Agent for Logistics Company
2 days ago
We are seeking a highly organized and motivated individual to join our team as a Customer Service Agent for a logistics company. The successful candidate will be responsible for providing excellent customer service to our clients, ensuring that their queries are resolved efficiently and effectively.
Key Responsibilities:
- To act as the primary point of contact for dedicated customers on the phone and by email.
- To administer bookings, stock, and queries in a timely and accurate manner.
- To greet customers, visitors, and drivers upon arrival at site.
- To answer the main telephone number and direct calls as appropriate.
- To check and organize the return of delivery paperwork from drivers.
About the Role:
This is an exciting opportunity to join a growing logistics company based in Biggleswade. As a Customer Service Agent, you will be working in an office-based environment, Monday to Friday, 09:00-18:00. We offer a competitive salary, career progression opportunities, and a yearly performance bonus.
What We Offer:
- A competitive salary estimated at £25,000 - £30,000 per annum.
- Career progression opportunities within the company.
- Onsite parking facilities.
- A yearly performance bonus.
About You:
We are looking for a highly organized and motivated individual who is able to work effectively in a team environment. You should have excellent communication skills, both written and verbal, and be able to work well under pressure.
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