Customer Service Agent for Logistics Company

2 days ago


Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time
Customer Service Agent for Logistics Company

We are seeking a highly organized and motivated individual to join our team as a Customer Service Agent for a logistics company. The successful candidate will be responsible for providing excellent customer service to our clients, ensuring that their queries are resolved efficiently and effectively.

Key Responsibilities:

  • To act as the primary point of contact for dedicated customers on the phone and by email.
  • To administer bookings, stock, and queries in a timely and accurate manner.
  • To greet customers, visitors, and drivers upon arrival at site.
  • To answer the main telephone number and direct calls as appropriate.
  • To check and organize the return of delivery paperwork from drivers.

About the Role:

This is an exciting opportunity to join a growing logistics company based in Biggleswade. As a Customer Service Agent, you will be working in an office-based environment, Monday to Friday, 09:00-18:00. We offer a competitive salary, career progression opportunities, and a yearly performance bonus.

What We Offer:

  • A competitive salary estimated at £25,000 - £30,000 per annum.
  • Career progression opportunities within the company.
  • Onsite parking facilities.
  • A yearly performance bonus.

About You:

We are looking for a highly organized and motivated individual who is able to work effectively in a team environment. You should have excellent communication skills, both written and verbal, and be able to work well under pressure.



  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Job Title: Logistics Customer Service RepresentativeWe are seeking a highly organized and motivated individual to join our team as a Logistics Customer Service Representative. The successful candidate will be responsible for providing excellent customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Key...

  • Logistics Site Lead

    2 weeks ago


    Biggleswade, Central Bedfordshire, United Kingdom Noatum Logistics Full time

    Noatum Logistics is looking for a skilled Logistics Site Lead to join our team. This role offers an exciting opportunity to work in a fast-paced environment, driving business growth and improving customer satisfaction.The successful candidate will have extensive experience in logistics and customer service, with a proven track record of leading...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Job Title: Logistics Customer Service RepresentativeAbout the Company:Our client, a reputable logistics company, is seeking a skilled Customer Service Representative to join their team in Biggleswade. This role offers a competitive salary of £28,000 per annum, along with benefits such as training, career progression, and onsite parking. The ideal candidate...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Job SummaryWe are seeking a highly organised individual to join our team as a Logistics Customer Service Professional. This role entails providing excellent customer service, administering bookings, stock and queries, and greeting customers, visitors and drivers upon arrival at site.The ideal candidate will have strong communication skills, be able to work...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Logistics Customer Service Representative. The ideal candidate will possess excellent communication skills, with the ability to communicate effectively with customers in Italian.Key Responsibilities:To provide exceptional customer service to dedicated...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

        About the RoleThe role of Customer Service Adviser at our client's logistics company is a fantastic opportunity for someone looking to start or advance their career in customer service. As an Italian speaker, you will be able to communicate effectively with clients and provide a high level of service.    Responsibilities:    Responding to...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    The role of a Customer Service Advisor at Quest Employment offers an exciting opportunity to work in a fast-paced logistics company based in the UK. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring that clients receive a timely and efficient service.Job DescriptionAssist in the smooth running of...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Customer Support SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist.This role involves providing exceptional customer service to our clients, administering bookings, and managing stock.The ideal candidate will have excellent organisational skills, a strong work ethic, and a passion...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Client Support SpecialistWe are seeking a highly organised and customer-focused individual to provide exceptional service to our dedicated clients via phone and email.This role requires proficiency in the Italian language and is an exciting opportunity to work with a growing logistics company that offers promising future plans.The position is based in the...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Company Overview:Quest Employment is a leading recruitment agency based in the UK, specialising in placing talented individuals into exciting roles within the logistics industry.We are working with a renowned logistics company based in Biggleswade to find an exceptional Customer Service Representative to join their expanding team.This is an exciting...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Our client, a dynamic logistics company based in Biggleswade, is seeking an experienced customer service professional to join their expanding team. As a Customer Service Advisor, you will play a crucial role in providing exceptional customer experiences and ensuring the seamless delivery of services.The ideal candidate will possess excellent communication...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Quest Employment is seeking a Customer Service Representative to join their team in Biggleswade. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to clients.The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. This role is perfect...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Company Overview:Quest Employment is a leading recruitment agency based in the UK, specialising in temporary and permanent placements. Our client is a logistics company based in Biggleswade, seeking an experienced customer service advisor to join their expanding team.This is an exciting opportunity for individuals who possess excellent communication skills,...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    We are seeking a highly organised and motivated individual to join our team as a Logistics Support Specialist. In this role, you will be responsible for providing exceptional customer service to dedicated clients, including answering phone calls and responding to emails.Key ResponsibilitiesAdminister bookings, stock, and queries, ensuring that all tasks are...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Job Title: Italian Language Support SpecialistQuest Employment is seeking an Italian language support specialist to join their team in Biggleswade.The ideal candidate will be responsible for providing exceptional customer service and support to clients via phone and email in the Italian language.This role offers a unique opportunity to work with high-end...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Are you passionate about delivering exceptional customer service? Do you enjoy working in a fast-paced environment and resolving issues efficiently? If so, Quest Employment has an exciting opportunity for a Customer Service Advisor to join their team in Biggleswade.As a Customer Service Advisor, you will be responsible for providing top-notch customer...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Job Title: Customer Support SpecialistAbout the Role:This exciting opportunity has arisen for a highly organized and motivated individual to join our logistics team as a Customer Support Specialist. Based in Biggleswade, this office-based role will see you working Monday-Friday from 09:00-18:00, providing exceptional customer service to high-end fashion and...


  • Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time

    Job SummaryWe are currently recruiting for a Logistics Support Specialist to join our team at Quest Employment in Biggleswade.This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.The successful candidate will be responsible for:Providing logistical support to our...

  • Logistics Team Lead

    3 weeks ago


    Biggleswade, Central Bedfordshire, United Kingdom Kramp Group 2017 Full time

    About the PositionWe are seeking a highly skilled and experienced logistics professional to join our team as an Assistant Supervisor. The successful candidate will have previous supervisory experience in logistics and a flexible attitude to working hours.The ideal candidate will be able to motivate and focus staff to achieve set targets and provide a...


  • Biggleswade, Central Bedfordshire, United Kingdom Kramp Group Full time

    Job DescriptionWe are seeking a motivated and experienced Logistics Operations Manager to join our team at Kramp Group in Biggleswade. As an Assistant Supervisor, you will play a vital role in ensuring the efficient running of our Outbound shift, meeting customer orders on time while maximizing quality.The ideal candidate will have previous logistics...