Customer Support Specialist

4 days ago


Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time
Job Title: Customer Support Specialist

About the Role:
This exciting opportunity has arisen for a highly organized and motivated individual to join our logistics team as a Customer Support Specialist. Based in Biggleswade, this office-based role will see you working Monday-Friday from 09:00-18:00, providing exceptional customer service to high-end fashion and logistics clients.

About the Company:
Our client is a leading logistics company with promising future plans. They offer a competitive salary of £25,000 per annum, along with a yearly performance bonus. As a valued member of their team, you will have access to training and career progression opportunities, onsite parking, and a dynamic work environment.

About the Job:
The primary focus of this role will be to provide efficient and quality service to customers, ensuring timely and safe delivery of goods. You will be the primary point of contact for dedicated customers, administering bookings, stock, and queries, and raising delivery paperwork on our in-house system. Additionally, you will be responsible for greeting customers, visitors, and drivers upon arrival, answering the main telephone number, and directing calls as appropriate. A bonus based on performance adds an extra incentive to excel in this challenging yet rewarding role.

What We're Looking For:
We require an individual with excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. If you are a self-motivated and enthusiastic Italian speaker looking to progress within a growing company, we would love to hear from you.

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