Customer Service Representative
2 days ago
We are seeking a highly organised and customer-focused individual to provide exceptional service to our dedicated clients via phone and email.
This role requires proficiency in the Italian language and is an exciting opportunity to work with a growing logistics company that offers promising future plans.
The position is based in the UK, with working hours from 09:00-18:00, Monday to Friday.
We offer a competitive salary range of £28,000 - £38,000 per annum, depending on experience.
About the Role:- Provide top-notch customer service to clients via phone and email
- Administer bookings, stock management, and queries
- Raise delivery paperwork on our in-house system
- Greet customers, visitors, and drivers upon arrival at the site
- Answer the main telephone number and direct calls as necessary
- Check and organise the return of delivery paperwork from drivers
You will be working closely with high-end fashion and logistics clients, providing them with an efficient and quality service.
Your dedication to delivering cost-effective, timely, and safe solutions will be crucial to the success of our operations.
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