Customer Service Representative
20 hours ago
Company Overview:
Quest Employment is a leading recruitment agency based in the UK, specialising in temporary and permanent placements. Our client is a logistics company based in Biggleswade, seeking an experienced customer service advisor to join their expanding team.
This is an exciting opportunity for individuals who possess excellent communication skills, are proficient in Italian and have experience working in a customer-facing role. The successful candidate will be responsible for providing exceptional customer service, responding to queries and resolving issues in a timely manner.
The ideal candidate will have a strong passion for delivering outstanding results, working collaboratively as part of a team and maintaining confidentiality at all times.
Estimated Salary: £20,000 - £25,000 per annum
Job Description:
We are looking for a highly motivated and experienced individual to join our team as a Customer Service Advisor. In this role, you will be responsible for handling customer inquiries, resolving issues and providing exceptional customer service.
You will work closely with our team to ensure that all customer complaints are resolved promptly and efficiently. You will also be responsible for updating customer records and ensuring that all necessary documentation is completed accurately.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Proficient in Italian language
- Experience working in a customer-facing role
Benefits:
- Pension scheme
- Life insurance
- Annual leave entitlement
Others:
This is a full-time position, working Monday-Friday from 09:00-18:00. The ideal candidate will have a strong passion for delivering outstanding results, working collaboratively as part of a team and maintaining confidentiality at all times.
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