Logistics Customer Service Representative

3 weeks ago


Biggleswade, Central Bedfordshire, United Kingdom Quest Employment Full time
Job Title: Logistics Customer Service Representative

We are seeking a highly organized and motivated individual to join our team as a Logistics Customer Service Representative. The successful candidate will be responsible for providing excellent customer service to our clients, ensuring that their queries are resolved efficiently and effectively.

Key Responsibilities:

  • To act as the primary point of contact for dedicated customers on the phone and by email.
  • To administer bookings, stock, and queries in a timely and accurate manner.
  • To greet customers, visitors, and drivers upon arrival at site.
  • To answer the main telephone number and direct calls as appropriate.
  • To check and organize the return of delivery paperwork from drivers.

About the Role:

This is an exciting opportunity to join a growing logistics company based in Biggleswade. As a Logistics Customer Service Representative, you will be working in an office-based environment, Monday to Friday, 09:00-18:00. We offer a competitive salary, career progression opportunities, and a yearly performance bonus.

What We Offer:

  • A competitive salary estimated at £25,000 - £30,000 per annum.
  • Career progression opportunities within the company.
  • Onsite parking facilities.
  • A yearly performance bonus.

About You:

We are looking for a highly organized and motivated individual who is able to work effectively in a team environment. You should have excellent communication skills, both written and verbal, and be able to work well under pressure.



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