Insurance Business Associate
4 weeks ago
At Sanderson Recruitment Plc, we are seeking a highly skilled and organized professional to join our team as an IBA Associate Bureau. This role is responsible for managing premium payments, client relationships, and account reconciliations, ensuring seamless operations and exceptional customer service.
Key Responsibilities:- Premium Payments Management: Coordinate with insurance underwriters to ensure timely premium payments, maintaining accurate records and resolving any discrepancies.
- Client Relationship Management: Foster strong relationships with clients, insurers, and brokers, providing exceptional service and support to drive business growth and satisfaction.
- Account Reconciliation: Reconcile accounts with clients, insurers, and brokers, ensuring accurate data and resolving any discrepancies in a timely manner.
- Query Escalation: Manage query escalation to Lockton's broking divisions and within IBA, ensuring compliance with internal procedures and external regulatory requirements.
- Data Management: Maintain accurate data and records, ensuring compliance with internal procedures and external regulatory requirements.
- Compliance: Ensure compliance with internal procedures and external regulatory requirements, escalating any issues to senior management.
- Credit Control: Deal with credit control requests from insurers, providing responses on settlement and ensuring timely resolution.
- Process Review: Participate in the review and testing of internal processes and systems, staying up-to-date with market changes and assisting with testing for new systems.
Requirements:
- Insurance Knowledge: Good understanding of general and legal principles applicable to insurance, particularly FSA client money rules.
- Technical Skills: Working knowledge of computer desktop software, including Microsoft Office suite, Excel, Brokersure BE/EA, Power BI, Sector, and A4B.
- Analytical Skills: Good numerical ability and analytical mindset, with ability to compile, analyze, and interpret financial information and data.
- Communication Skills: Ability to communicate effectively and professionally, both verbally and in writing, to maintain positive business relationships.
- Problem-Solving Skills: Analytical and problem-solving skills, including research and investigation, to resolve complex issues and improve processes.
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