Retail Team Lead

4 days ago


Cheltenham, Gloucestershire, United Kingdom ENGINEERINGUK Full time

**Job Summary:**

We are looking for a talented Retail Team Lead to join our team at One Stop. As a Retail Team Lead, you will be responsible for leading a team of retail staff in a fast-paced convenience store environment.

The successful candidate will have excellent leadership skills, with the ability to motivate and inspire their team to deliver exceptional customer service. You will also have strong communication skills, with the ability to effectively communicate with colleagues, customers, and external partners.

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.

Responsibilities:

  1. Lead a team of retail staff to deliver exceptional customer service
  2. Assist the Store Manager with day-to-day operations, including opening and closing the store
  3. Develop and implement plans to improve customer satisfaction and loyalty
  4. Maintain a high level of customer service standards
  5. Act as a role model for your team, demonstrating excellent behavior and attitude
  6. Recruit, train, and develop new team members to ensure the continued success of the store
  7. Monitor and manage inventory levels, ordering stock as needed
  8. Ensure all company policies and procedures are followed, including health and safety and data protection

About Our Company:

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighborhood stores across Great Britain. We pride ourselves on delivering exceptional customer service, offering a wide range of products and services to meet the needs of our local communities.


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