Lead Retail Operations Coordinator

20 hours ago


Cheltenham, Gloucestershire, United Kingdom Tesco Full time
Job Description

We are seeking an experienced and motivated Lead Retail Operations Coordinator to join our team at One Stop, a subsidiary of Tesco. This is a fantastic opportunity to work in a fast-paced retail environment where no day is the same.

About Us

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues and are proud to serve our customers, communities, and planet a little better every day.

Salary

The estimated salary for this role is £30,000 - £40,000 per annum, depending on experience.

Key Responsibilities
  • Coordinate the team to deliver exceptional customer service and exceed sales targets.
  • Open and close the store, ensuring all decisions are right for customers, colleagues, and everyone's safety.
  • Provide guidance and support to colleagues, including training and development opportunities.
  • Support the Store Manager to coordinate seasonal, community, and charity events, creating a great inclusive atmosphere.
  • Maintain a clean, tidy, and well-presented store, prioritizing the replenishment of products that matter to our customers.
  • Proactively manage queues in store to deliver a great shopping trip for our customers.
  • Co-ordinate colleagues, ensuring they deliver daily priorities and have their breaks at the right time to fit around trade patterns.
Requirements
  • Previous experience in a retail management or leadership role.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Demonstrated ability to motivate and inspire teams to achieve goals.
  • Familiarity with health and safety procedures and protocols.
What We Offer

We offer a competitive salary, benefits package, and opportunities for career progression. As a Lead Retail Operations Coordinator, you will be part of a dynamic team that values customer satisfaction, teamwork, and continuous improvement.

In addition to a comprehensive benefits package, you will also receive:

  • Ongoing training and development opportunities.
  • Recognition and reward schemes for outstanding performance.
  • A chance to work in a diverse and inclusive environment.
  • An opportunity to contribute to the success of a leading retailer.


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