Retail Team Lead

1 month ago


Cheltenham, Gloucestershire, United Kingdom Charles Tyrwhitt Full time
Join Our Team

We are looking for a talented and motivated individual to join our team as a Supervisor in our new store on The Promenade in Cheltenham. As a key member of our team, you will be responsible for managing store operations, assisting with inventory management, and providing excellent customer service.


Salary and Benefits

The salary for this role is £25,000-£30,000 per annum, depending on experience. In addition to a competitive salary, you will receive a quarterly bonus scheme, uniform allowance, and access to staff discounts.


Job Responsibilities

The ideal candidate will have previous experience in a retail position, preferably with some exposure to store management. You will be responsible for:

  • Managing store operations, including opening and closing procedures, stock replenishment, and cash handling.
  • Providing exceptional customer service, ensuring that customers receive a positive shopping experience.
  • Assisting with inventory management, including receiving and processing shipments, counting stock, and conducting cycle counts.

Requirements

To be successful in this role, you will need:

  • Previous experience in a retail position, preferably with some exposure to store management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Strong problem-solving and analytical skills, with the ability to troubleshoot issues and implement solutions.

Career Development

We offer opportunities for career development and training through our Tyrwhitt Academy program. You will also have access to our Cycle to Work scheme and relocation packages to support your career goals.


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