Lead Retail Sales Team to Success

1 week ago


Cheltenham, Gloucestershire, United Kingdom Charles Tyrwhitt Full time

We are seeking an experienced Assistant Store Manager to join our retail team in Cheltenham. The successful candidate will lead the sales team, exceed targets, and build lasting customer relationships.

Key responsibilities include:

  • Leading and coaching the sales team to achieve sales targets and excellence in customer service
  • Building strong relationships with customers, managing appointments, and handling customer feedback
  • Training the team on service and selling standards, utilizing commercial reports and business training tools
  • Fostering a positive store culture that ensures a professional and enjoyable atmosphere for customers and colleagues

Requirements:

  • Minimum 1 year of retail management experience
  • Proven leadership, coaching, and motivational skills
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills

Salary: £38,000 - £58,000 per annum. Benefits include quarterly bonus scheme, uniform and staff discount, cycle to work scheme, relocation packages, fun fund for team-building activities and social events, and partnering with charities and sustainability initiatives.



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