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Counter Manager
2 months ago
La Mer is seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Skin Care Experts. As a key member of our retail team, you will be responsible for building long-term client relationships through meaningful engagement and services while achieving counter targets.
This is an exceptional opportunity for you to be the Chief Executive Officer of your own counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
We are looking for an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential. If you have a proven track record of leading, coaching, and developing a team to succeed, and experience in creating and executing in-store events, this could be the perfect role for you.
As a Counter Manager, you will have the opportunity to work with a leading prestige beauty brand, La Mer, and be part of a dynamic and inclusive team. You will be responsible for:
- Leading and developing a team of Skin Care Experts to achieve sales and customer service targets
- Creating and executing an agile business plan to recruit and retain customers
- Developing and implementing in-store events to drive sales and customer engagement
- Providing exceptional customer relationship management and leadership to the team
We offer a competitive industry salary, commission scheme eligibility, annual leave and family leave, product discount/staff product concession monthly credit spend allowance, mental health wellbeing initiatives, benefits platform with exclusive discounts and offers, work-life connections – employee assistance programme, and extensive training and development opportunities.
La Mer is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
