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Hospitality Operations Manager

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom The Venues Collection Full time
Hospitality Supervisor Opportunity

We're seeking an experienced Hospitality Supervisor to oversee our catering and service operations at The Venues Collection. As a key member of our team, you'll be responsible for ensuring our kitchens and service counters run smoothly, delivering exceptional food experiences, and providing outstanding customer service.

Your key responsibilities will include:
  • Serving customers with a personalized experience
  • Supervising teams to maintain high food and service standards
  • Communicating with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Liaising between customers and our culinary and service teams
  • Supporting and training teams to excel in their roles
  • Implementing and reviewing Health & Safety standards

Requirements
  • Customer-centred focus
  • Passion for great-tasting food and exceptional customer service
  • Experience managing teams in a similar role
  • Excellent communication and organizational skills
  • Ambitious and motivated individual

About The Venues Collection
We're a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, located across the UK. Our venues feature stylish and individual event spaces, including contemporary and historic meeting areas. We're committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.