Trade Counter Business Manager

3 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Sikla Group Full time

Job Title: Trade Counter Business Manager

About the Role:

We are seeking a highly skilled Trade Counter Business Manager to oversee the daily operations of our trade counter in Milton Keynes. As a key member of our team, you will be responsible for ensuring excellent customer service, managing inventory, and liaising with other departments to achieve sales targets.

Key Responsibilities:

  • Coordinating the setup and organization of the trade counter
  • Establishing required resources and investments to make qualified proposals to management
  • Understanding customers' requirements and providing internal feedback about replenishment needs
  • Providing customer service and expert advice on products and services
  • Processing orders, collecting payments, and processing sales documentation and cash reconciliations
  • Implementing stock control measures
  • Communicating internal replenishment needs and customer feedback to support decision-making on new products
  • Organizing stock displays and ensuring products are well-presented
  • Working closely with the sales and marketing teams to promote the trade counter and drive customer engagement
  • Actively participating in sales promotions, events, and initiatives to attract new customers and generate business growth

Requirements:

  • Minimum 2 years experience in a retail or retail environment, within the piping and fittings industry
  • Proficiency in Microsoft Suite and ERP software applications
  • Clear understanding of how to develop and deliver commercial concepts
  • Strong sales and organizational skills
  • Excellent communication and interpersonal skills, with customer focus
  • Knowledge of piping systems, fittings, and related products
  • Ability to adapt to a fast-paced and dynamic work environment, with a proactive and solutions-oriented approach

What We Offer:

  • 25 days annual leave (+ bank holidays)
  • Onsite free refreshments and regular staff lunches
  • Entitlement to Private Healthcare & Local Gym Membership
  • Supportive working environment and continuous training in an international environment

Career Prospects and Training:

At Sikla, we believe in career plans based on long-term strategy, built on teamwork, growth, and development. You will always be encouraged to bring your ideas to the table and develop your skillset towards real career opportunities within the company.

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