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Retail Store Manager

1 month ago


Milton Keynes, Milton Keynes, United Kingdom The Estée Lauder Companies Inc. Full time

Job Summary:

We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets.

This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.

Key Responsibilities:

  • Proven retail management/assistant retail management experience preferably within cosmetics.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Proven track record of leading a team to achieve sales and customer service targets.
  • Experience of creating and executing in-store events.
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficient in Microsoft Office; applicants must be able to provide proof of right to live and work in the country if invited to attend for an interview.

About Us:

The Estée Lauder Companies Inc. is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.