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Risk & Resilience Strategist
2 months ago
ROLE SUMMARY
The Risk & Resilience Strategist is responsible for managing risk within Global Workplace Experience, providing direction and guidance in EH&S reporting, business resilience, risk/crisis management, and compliance.
Reporting directly to the Business Risk Management Lead, the Risk & Resilience Strategist is responsible for protecting business operations by maintaining high standards and readiness across global locations and third-party providers. This role involves developing risk management strategies to enhance site resilience and prevent or minimize operational disruptions.
Policy & Program Management
- Collaborate with the Business Risk Management Lead to formulate a comprehensive strategy encompassing EH&S, business resilience, risk management, and compliance reporting oversight.
- Act as the primary liaison with Global Workplace Experience R&D and Commercial EHS teams.
Risk Analysis
- Horizon scanning for new and emerging hazards and threats.
- Monitor and manage new regulations and share guidance with site teams.
- Monitor/assess Global Workplace Experience risk and determine appropriate response.
Operational Control
- Create and update policies, procedures, and guidelines related to regulatory requirements and best practices.
- Participating in the development, implementation, and use of digital resilience solutions.
- Manage regulatory EH&S reporting requirements.
- Working in collaboration with strategic partners; create and refresh guidelines and procedures for risk management-related programs (e.g., risk assessment, ergonomics, driver safety, environment and sustainability, business resilience).
- Identify external key stakeholders concerned with EH&S issues (e.g., fire and rescue department, environmental organizations) and create strategies for their active involvement.
- Develop comprehensive training and exercise programs to support global risk, resilience, and compliance activities.
- Provide training/support to EH&S colleagues within business verticals on Global Workplace Experience reporting methodologies and tools.
Incident Response
- Assist in the development and implementation of emergency response, business continuity, and crisis management plans.
- Represent Global Workplace Experience on emergency, business continuity, and crisis teams within Pfizer.
- Respond to escalated compliance issues from verticals.
Communication & Awareness
- Design and deliver EH&S, business resilience, and risk management communications to increase awareness and engagement.
Performance Monitoring
- Maintain the accuracy and integrity of EH&S data from various business verticals.
- Consolidate EH&S KPIs and share with stakeholders.
- Collect, monitor, and assess business resilience plans and strategies.
Audit
- Maintain oversight of GWE applicable audits and provide audit lifecycle support to sites.
Continuous Improvement
- Undertake Management System Reviews of the Global Workplace Experience risk management program.
BASIC QUALIFICATIONS
- Bachelor's Degree in business or technical discipline.
- A minimum of seven years of experience as a leader in business resilience, EH&S, and/or risk management operations, focusing on the design and execution of strategic business solutions.
- Experience in establishing and implementing business resilience principles, risk management, etc.
- Excellent interpersonal skills, leadership ability, and facilitation skills at and across all levels of GWE.
- Strong project management skills.
- Ability to manage virtual teams simultaneously.
- Experience in building strong customer relationships.
PREFERRED QUALIFICATIONS
- Master's Degree in an EH&S, risk management, or business resilience-related field.
- Understanding of Pharmaceutical R&D operations.
- Professional membership of EHS and/or resilience-related organization(s) (e.g., DRI, BCI, IOSH).
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Ability to work flexibly to accommodate global time zones as well as the unpredictable nature of emergency, continuity, and crisis management response.
