Customer Relationship Manager

7 days ago


Chandler's Ford, United Kingdom Churches Fire Group Full time

Churches Fire Group is an industry-leading Fire Security business, renowned for providing exceptional opportunities to candidates nationwide.

Salary: £40,000 - £60,000

This role involves being a trusted point of contact for customers, dealing with queries and complaints, and ensuring delivery to maximize customer satisfaction. You will need to understand customers' requirements, adhere to Service Level Agreements (SLAs), and communicate effectively with other departments.

Key Responsibilities:
  1. To develop strong relationships with our high-end customer base, promoting products and services to maximize their accounts.
  2. To ensure customer accounts are paid in the agreed time frames, working closely with designated administrators and senior management teams.
  3. To maintain contact with allocated customer bases and stay up-to-date with their needs.

You must be confident in dealing with customers and possess excellent communication skills. This is a fantastic opportunity to join a growing company with a track record of providing fantastic opportunities.

Benefits:
  • A competitive salary package.
  • Hybrid working arrangements.
  • 22 days holiday, rising to 25 days with years of service.
  • Pension scheme.
  • Ongoing training and development opportunities.


  • Chandler's Ford, United Kingdom Partridge of Hampshire Full time

    Are you ready for your next career move? Why not make it with a world leading brand working with a passionate team around you. Partridge of Hampshire BMW are recruiting for a Corporate Relationship Executive to join our busy Corporate Sales Team. This is an exciting and rare opportunity to join one of the UK's largest BMW corporate departments. It is a...


  • Chandler's Ford, United Kingdom Draper Tools Full time

    About Draper ToolsWe are a family-owned business with a rich history, built on strong values and a passion for continuous improvement.Why Work with Us?We value our employees and believe everyone can make a difference. We encourage opinions, embrace new ideas, and take a collaborative approach to change. Our supportive culture has led to many long-term...


  • Chandler's Ford, United Kingdom Draper Tools Full time

    Company OverviewDraper Tools is a family business with a rich history and a strong, supportive culture.We promote a friendly and inclusive team culture where everyone can make a difference.About the RoleAs Head of Customer Experience, you will lead our internal sales and customer services team to provide world-class service to our customers.You will be...


  • Chandler's Ford, United Kingdom Draper Tools Full time

    Role OverviewWe are seeking an experienced Senior Customer Experience Director to lead our internal sales and customer services team.Key ResponsibilitiesInspire, lead, manage, and motivate the team to provide world-class service to customers and achieve sales growth.Effectively monitor performance against key performance indicators and sales targets.Identify...


  • Chandler's Ford, United Kingdom TPS Full time

    Job OverviewTPS, a leading national network of sales centers for Volkswagen Group vehicles, seeks an experienced Sales and Customer Service professional to join our team. In this role, you will be responsible for delivering exceptional customer service, meeting sales targets, and contributing to the growth and success of our organization.Key...


  • Chandler's Ford, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    Customer Service Representative: A key role at Dynamite Recruitment Solutions Ltd, providing exceptional support to customers.The Role: This position involves handling inbound calls, addressing queries, and ensuring customer satisfaction.Responsibilities:Resolve customer inquiries and issues in a timely and professional manner.Build strong relationships with...


  • Chandler's Ford, United Kingdom Draper Tools Full time

    Job Description Head of Customer Experience Welcome Bonus! We are keen to attract new talent who can make a difference in our workplace. This means that all candidates who are offered a role and go on to start in a permanent role with us, will receive a bonus of  £750  gross (pro rata if part-time) in their first month’s pay. Our Company ...

  • Product Manager

    4 weeks ago


    Chandler's Ford, United Kingdom Utilita Energy Full time

    Job Title: Product Manager (CRM and Customer Journey)About the Role:Utilita Energy is seeking an experienced Product Manager to lead the development and modernisation of our current products and services, as well as manage new products. As a Product Manager, you will work closely with our customer team to understand customer needs and develop solutions that...


  • Chandlers Ford, United Kingdom RBS International Full time

    Customer Service & Operations, Customer Relationship Management Apprentice - Chandlers Ford, United Kingdom- Apprenticeship- Full Time#R-00232910


  • Chandler's Ford, United Kingdom Village Hotels - Eastleigh Full time

    About the RoleWe are seeking a skilled Ambassador of Customer Experience to join our team at Village Hotels - Eastleigh.As a key member of our team, you will be responsible for delivering exceptional hospitality to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide personalized service to our guestsEnsure...


  • Chandler's Ford, United Kingdom ETS Technical Selection Full time

    Role OverviewWe are seeking a highly motivated Business Development Manager to join our dynamic team at ETS Technical Selection. The ideal candidate will have a proven track record of success in sales, particularly in the cable industry. In this role, you will be responsible for developing new business opportunities and building strong relationships with key...


  • Chandler's Ford, United Kingdom Kiota Recruitment Full time

    We are working with a well-established Engineering company in the Pump-Rental Industry with over 70 years exceptional track record of delivering exceptional customer service, backed by one of the largest fleets of high-quality pump products in the UK.Due to the expansion of their Installations Team, they are now seeking an experienced Installation Manager to...


  • Chandler's Ford, United Kingdom Smart Recruit Online Full time

    **Customer Service Advisor** **Welcome Bonus!** **Our Company** Draper Tools is a family business with a rich history, a strong, supportive ‘family culture’ and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborate and proactive approach to change. There is a...


  • Chandler's Ford, United Kingdom Microlink PC (UK) Limited Full time

    **Location**: Chandlers Ford, Hampshire **Contract Type**: Permanent **Hours**: Full Time **Salary**: Starting at £20,000 - £22,000 per annum **About the Role**: We know that Customer Service is not always plain sailing, but we've got a great team here ready to support and train you. You will be working within our Corporate team and you will be involved...


  • Chandler's Ford, United Kingdom Draper Tools Full time

    Job Description Customer Service Advisor Welcome Bonus! We are keen to attract new talent who can make a difference in our workplace. This means that all candidates who are offered a role and go on to start in a permanent role with us, will receive a bonus of £750 gross (pro rata if part-time) in their first month’s pay. Our Company ...


  • Chandler's Ford, United Kingdom Utilita Energy Full time

    Job Title: Prepayment Customer Support LeaderWe are seeking an experienced customer service leader to join our Contact Centre team at Utilita Energy. As a key member of our leadership team, you will be responsible for delivering exceptional customer service to our prepayment customers.Key Responsibilities:Foster a culture of excellence through coaching,...


  • Chandler's Ford, United Kingdom Utilita Energy Full time

    About This OpportunityWe are seeking a seasoned Product Manager to lead our customer experience initiatives, driving innovation and growth in the CRM space. As a key member of our team, you will play a critical role in shaping our product roadmap and delivering value to our customers.Key Responsibilities:Develop and execute product strategies to drive...


  • Chandler's Ford, United Kingdom Draper Tools Full time

    Unlock a new wave of energy and collaboration within Draper Tools as a Customer Service Ambassador. We are keen to attract top talent who can make a lasting impact in our workplace.This means that all candidates who are offered a role and go on to start in a permanent position with us, will receive a bonus of £750 gross (pro rata if part-time) in their...

  • Customer Care Agent

    2 months ago


    Chandler's Ford, United Kingdom Utilita Energy Full time

    Job Title: Customer Care AgentLocation: Remote/ Chandlers FordSalary: £24,960Hours: Monday – Friday (shift pattern: 08:00 – 17:00 or 09:00 – 18:00)Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart...

  • Customer Care Agent

    4 weeks ago


    Chandler's Ford, United Kingdom Utilita Energy Full time

    Job Description Job Title: Customer Care Agent Location: Remote/ Chandlers Ford Salary: £24,960 Hours: Monday – Friday (shift pattern: 08:00 – 17:00 or 09:00 – 18:00) Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital...