Quality Assurance Administrative Assistant

2 weeks ago


Manchester, United Kingdom First Central Insurance Management Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Quality Assurance Administrative Assistant to join our team at First Central Insurance Management Ltd. As a key member of our Quality Assurance team, you will play a crucial role in ensuring the smooth operation of our technical platforms and supporting the team in maintaining and enhancing our quality processes.

Key Responsibilities
  • Maintain and update QA documentation, including procedures, reports, records, key performance trackers, and monthly activity trackers.
  • Organize and file documents to ensure easy access and retrieval as needed.
  • Assist in the creation and distribution of quality-related materials, such as manuals, guidelines, and training documents.
  • Schedule and support meetings, appointments, and conferences for the QA team.
  • Serve as a point of contact for internal and external stakeholders regarding QA matters, including efficient management of the QA mailbox, triaging, and directing mail to the relevant person/team.
  • Liaise with other departments to gather information and facilitate communication as required.
  • Assist in the analysis of quality-related data and prepare reports for review by the QA team.
  • Ensure the integrity and confidentiality of sensitive information at all times.
  • Support with the recruitment process as required.
  • Collaborate with the QA team to identify areas for process improvement and assist in the implementation of new procedures/systems.
  • Help to create MI packs and circulate to business.
  • Support the Procedural Analyst in maintaining documentation and control testing.
  • Support maintenance of the department risk registers and key controls.
  • Comply with the requirements and act in accordance with the Group Code of Conduct and Fitness and Propriety policies at all times.
  • Ensure compliance with Company Policies, Values, and guidelines and other relevant standards/regulations at all times.
Requirements
  • Proven experience as an administrative assistant or in a similar role, preferably in a QA environment.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
  • Familiarity with QA concepts and practices is desirable.
What We Offer
  • A competitive salary of up to £25,000, depending on experience.
  • A Monday to Friday schedule, with no weekends.
  • Hybrid working: 4 days from home and 1 day in the office after training.
  • A fully supportive team throughout.
  • £100 off your car insurance.
  • A fun, vibrant, and busy place to work.
  • 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you.


  • Manchester, United Kingdom First Central Insurance Management Ltd Full time

    We're First Central Insurance & Technology Group, an innovative insurance company. We protect what customers love, so they can focus on what matters. Data drives us, and we use it to give the right cover to the right customers at the right price.Our Quality Assurance (QA) team is looking for a Quality Assurance Administrative Assistant. If you're passionate...


  • Manchester, United Kingdom First Central Insurance Management Ltd Full time

    We're First Central Insurance & Technology Group, an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.Data drives us. It fuels our outstanding distribution, finance, technology, and legal services. Our underwriting skills are built on data expertise; it creates the...


  • Manchester, United Kingdom First Central Insurance Management Ltd Full time

    We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.  Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data...


  • Manchester, United Kingdom The Manchester College Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Quality Assurance Administrator to join our TMC Quality Team. As an integral part of our team, you will provide administrative support to ensure the smooth operation of our quality processes.Key ResponsibilitiesProvide administrative support to the Quality Team, including diary management,...


  • Manchester, United Kingdom The Manchester College Full time

    Job Title: Quality Assurance AdministratorWe are seeking an experienced administrator to join our Quality Team at The Manchester College, providing administrative support to our team of quality professionals. The successful candidate will be responsible for a variety of tasks, including:Providing administrative support to the Quality Team, including...

  • Quality Administrator

    5 months ago


    Manchester, United Kingdom Phagenesis Ltd Full time

    **Job Title**:Quality Administrator **Department**:Quality and Regulatory (QARA) **Manager**:Quality Manager **/ **Head of QARA **Direct Reports**:None **Office Location**:Manchester Office **About us**: We manufacture and supply a medial device with a mission to transform the lives of patients suffering from dysphagia, using revolutionary treatments...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at AJ Bell Management Limited. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and products.Key ResponsibilitiesQuality Assurance Reviews: Conduct thorough quality assurance reviews to identify key risks and...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at AJ Bell Management Limited. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and products.Key ResponsibilitiesQuality Assurance Reviews: Conduct thorough quality assurance reviews to identify key risks and...


  • Manchester, United Kingdom MMA Digital Full time

    Quality Assurance SpecialistMMA Digital is seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA's regulatory framework.Key ResponsibilitiesAssess calls based on a range of different call types relating to enquiries for...


  • Manchester, United Kingdom Insurance Revolution Full time

    We have an exciting opportunity for an experienced and enthusiastic Quality Assurance Auditor to join our busy Compliance team within our Insurance Broking business. The role will be office based out of our Manchester Headquarters. You will be responsible for auditing our Sales and Customer Service advisors to ensure we are giving the best possible...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    Job DescriptionAs a Quality Assurance Specialist at AJ Bell Management Limited, you will play a crucial role in ensuring the quality of our services. Your primary responsibility will be to conduct quality assurance reviews, identifying key risks and controls, and implementing remedial actions to add value.You will work closely with the Risk Team to identify...


  • Manchester, United Kingdom IDOX plc Full time

    **Revenue Assurance Junior Administrator** **Idox Software** **UK, home based with occasional travel** **Manchester** **About the role** Idox has centralized its revenue assurance functions across the group into a single team and require a Junior Administrator to support the Team. Revenue assurance is a very important function accounting for almost 50%...


  • Manchester, United Kingdom CarFinance 247 Full time

    About the RoleCarFinance 247 is seeking a Quality Assurance Specialist to undertake call monitoring reviews and evaluate the standards of calls from a compliance and quality perspective. The successful candidate will provide regular feedback to management on daily activity within call monitoring and ensure all records are accurate and up-to-date.Key...


  • Manchester, United Kingdom MMA Digital Full time

    Quality Assurance SpecialistMMA-Digital is seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA's regulatory framework.Key ResponsibilitiesAssess calls based on a range of different call types relating to enquiries for...


  • Manchester, United Kingdom IDOX plc Full time

    **Revenue Assurance Junior Administrator** **Idox Software** **Manchester** **About the role** Idox has centralized its revenue assurance functions across the group into a single team and require a Junior Administrator to support the Team. Revenue assurance is a very important function accounting for almost 50% of the group’s revenue. The centralized...


  • Manchester, United Kingdom Meatex Trading Ltd. Full time

    Quality Assurance Supervisor WantedWe're seeking a highly skilled Quality Assurance Supervisor to join our team at Meatex Trading Ltd. in Manchester. As a Quality Assurance Supervisor, you'll play a crucial role in ensuring the highest standards of quality and food safety in our houmous production process.About the RoleAs our Quality Assurance Supervisor,...


  • Manchester, United Kingdom Meatex Trading Ltd. Full time

    Quality Assurance Supervisor WantedWe're seeking a highly skilled Quality Assurance Supervisor to join our team at Meatex Trading Ltd. in Manchester. As a Quality Assurance Supervisor, you'll play a crucial role in ensuring the highest standards of quality and food safety in our houmous production process.About the RoleAs our Quality Assurance Supervisor,...


  • Manchester, United Kingdom Meatex Trading Ltd. Full time

    Quality Assurance Supervisor WantedWe're seeking a highly skilled Quality Assurance Supervisor to join our team at Meatex Trading Ltd. as we continue to grow and expand our houmous production.About UsWe're a leading manufacturer of high-quality houmous products, and we're committed to maintaining the highest standards of food safety and quality.Your RoleAs...


  • Manchester, United Kingdom Meatex Trading Ltd. Full time

    Quality Assurance Supervisor WantedWe're seeking a highly skilled Quality Assurance Supervisor to join our team at Meatex Trading Ltd. as we continue to grow and expand our houmous production.About UsWe're a leading manufacturer of high-quality houmous products, and we're committed to maintaining the highest standards of food safety and quality.Your RoleAs...


  • Manchester, United Kingdom Bouygues Energies & Services Contracting Full time

    Bouygues Energies & Services has an opportunity to join our team as a Quality Assurance Officer. **Key Responsibilities** - Communicate and support the development of procedures/work instructions and training with regards to quality matters to ensure the company’s quality system requirements are understood, implemented and maintained. - Work with internal...