Quality Assurance Specialist

2 months ago


Manchester, United Kingdom AJ Bell Management Limited Full time
About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our team at AJ Bell Management Limited. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and products.

Key Responsibilities
  • Quality Assurance Reviews: Conduct thorough quality assurance reviews to identify key risks and controls, and provide recommendations for improvement.
  • Risk Management: Collaborate with the Risk Team to identify and assess risks, and develop strategies to mitigate them.
  • Transaction Reporting: Assist in the oversight of transaction reporting responsibilities, including completing focused review work, periodical analysis, and remediation activities.
  • Remedial Actions: Manage the follow-up of remedial actions with managers, and escalate through relevant channels when necessary.
  • Business Engagement: Assist in raising the profile of the QA Team through business engagement activities.
  • Collaboration: Work closely with the QA Manager, Oversight Senior Manager, Head of Operational Oversight, and other areas of Operational Oversight.
  • Analysis and Reporting: Complete regular transaction reporting analysis and remediation activity, and provide insights to inform business decisions.
About Us

AJ Bell Management Limited is a leading investment platform business in the UK, offering a range of solutions for professional financial advisers and DIY investors. We have a strong commitment to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees.

What We Offer
  • Generous Holiday Allowance: 25 days, increasing up to 31 days with service, plus bank holidays.
  • Casual Dress Code: A relaxed and flexible work environment.
  • Discretionary Bonus: A bi-annual bonus scheme.
  • Pension Scheme: A contributory pension scheme.
  • Share Scheme: A buy-as-you-earn share scheme.
  • Maternity/Paternity Scheme: Enhanced maternity/paternity leave.
  • Wellbeing Initiatives: On-site gym, personal trainer-led classes, and more.


  • Manchester, United Kingdom MMA Digital Full time

    Quality Assurance Specialist Job OverviewMMA-Digital is a leading digital marketing agency for the legal sector in the UK, working with over 100 law firms. We are seeking a highly skilled and motivated Quality Assurance Specialist to join our team.Key ResponsibilitiesAssess calls based on different call types relating to enquiries for potential claim types...


  • Manchester, United Kingdom Russell Taylor Group Ltd Full time

    Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our client's team in the chemical sector. This role is vital in maintaining high-quality standards and ensuring product safety through precise testing and analysis.Key Responsibilities:Conduct raw material testing, pH testing, weight measurements, specific gravity checks,...


  • Manchester, United Kingdom fish4.co - Jobboard Full time

    We are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for delivering an integrated and robust Quality Assurance framework for the Employment & Skills Team.The ideal candidate will have extensive experience in Quality Assurance of employment support programmes and be able to develop and...


  • Manchester, United Kingdom Build Recruitment Full time £37,280 - £45,640

    Job Title: Quality Assurance SpecialistJob Summary:We are seeking a Quality Assurance Specialist to join our team at Build Recruitment. As a Quality Assurance Specialist, you will be responsible for ensuring that our clients receive high-quality services.Key Responsibilities:Manage pre-completion inspections and moving in of customersAdvise on any issues in...


  • Manchester, United Kingdom MMA Digital Full time

    Quality Assurance Specialist Job OverviewMMA-Digital is a leading digital marketing agency for the legal sector in the UK, working with over 100 law firms. We are seeking a highly skilled Quality Assurance Specialist to join our team.Key ResponsibilitiesAssess calls based on various call types to ensure compliance with regulatory authorities, including the...


  • Manchester, United Kingdom MMA Digital Full time

    Quality Assurance Specialist Job OverviewMMA-Digital, a leading digital marketing agency for the legal sector in the UK, is seeking a highly skilled Quality Assurance Specialist to join our team.Key ResponsibilitiesAssess calls and identify risks, patterns, and trends to ensure compliance with regulatory authorities, including the Financial Conduct Authority...


  • Manchester, United Kingdom MMA Digital Full time

    Quality Assurance Specialist Job OverviewMMA-Digital, a leading digital marketing agency for the legal sector in the UK, is seeking a highly skilled Quality Assurance Specialist to join our team.Key ResponsibilitiesAssess calls and identify risks, patterns, and trends to ensure compliance with regulatory authorities, including the Financial Conduct Authority...


  • Manchester, United Kingdom MMA Digital Full time

    Quality Assurance SpecialistMMA Digital is seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA's regulatory framework.Key ResponsibilitiesAssess calls based on a range of different call types relating to enquiries for...


  • Manchester, United Kingdom Bethell Group Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at Bethell Group, a leading civil engineering and utility services company based in Manchester.Key Responsibilities:Ensure the highest standards of quality in all aspects of our workCollaborate with our engineering and...


  • Manchester, United Kingdom Bethell Group Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at Bethell Group, a leading civil engineering and utility services company based in Manchester.Key Responsibilities:Ensure the highest standards of quality in all aspects of our workCollaborate with our engineering and...


  • Manchester, United Kingdom MMA Digital Full time

    Job OverviewMMA Digital, a leading digital marketing agency for the legal sector, is seeking a highly skilled Quality Assurance Specialist to join our team.Key ResponsibilitiesAssess calls and identify risks, patterns, and trends to ensure compliance with regulatory authorities, including the Financial Conduct Authority (FCA).Work closely with the existing...


  • Manchester, United Kingdom MMA Digital Full time

    Job OverviewMMA Digital, a leading digital marketing agency for the legal sector, is seeking a highly skilled Quality Assurance Specialist to join our team.Key ResponsibilitiesAssess calls and identify risks, patterns, and trends to ensure compliance with regulatory authorities, including the Financial Conduct Authority (FCA).Work closely with the existing...


  • Manchester, United Kingdom MMA Digital Full time

    Quality Assurance SpecialistMMA-Digital is seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have previous experience working in a regulated environment, assessing calls within the FCA's regulatory framework.Key ResponsibilitiesAssess calls based on a range of different call types relating to enquiries for...


  • Manchester, United Kingdom Starling Bank Full time

    About the Role:We're seeking a highly skilled Quality Assurance Specialist to join our team at Starling Bank. As a Quality Assurance Specialist, you will play a pivotal role in ensuring the quality of our interactions with customers and identifying areas for improvement.Key Responsibilities:Assess the quality of our interactions with customers by phone,...


  • Manchester, United Kingdom IRIS -Networx Services Full time

    Employment Quality Assurance SpecialistWe are seeking an experienced Employment Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring the quality of our employment programs and services, ensuring that they meet and exceed internal and nationally recognized qualitative targets.The ideal candidate will have a...


  • Manchester, United Kingdom IRIS -Networx Services Full time

    Employment Quality Assurance SpecialistWe are seeking an experienced Employment Quality Assurance Specialist to join our team at IRIS -Networx Services. As a key member of our Employment Services team, you will be responsible for delivering an integrated and robust Quality Assurance framework in respect of the Information Advice & Guidance (IAG) and Teaching...


  • Manchester, United Kingdom One Manchester Full time

    Employment & Skills Quality Lead RoleWe are seeking an experienced professional to lead our Employment & Skills Quality team. The successful candidate will be responsible for developing and implementing a robust quality assurance framework to ensure high-quality outcomes for our customers.Key Responsibilities:Develop and implement a quality assurance...


  • Manchester, United Kingdom Cloud Imperium Games Limited Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Cloud Imperium Games Limited. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest possible quality standards are met in our game development process.Key ResponsibilitiesWork directly with Senior QA staff to coordinate testing...


  • Manchester, United Kingdom Cloud Imperium Games Limited Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Cloud Imperium Games Limited. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest possible quality standards are met in our game development process.Key ResponsibilitiesWork directly with Senior QA staff to coordinate testing...


  • Manchester, United Kingdom MMA Digital Full time

    Quality Assurance and Compliance RoleMMA-Digital is seeking a highly skilled Quality Assurance and Compliance professional to join our team. As a Quality Assurance and Compliance specialist, you will play a critical role in ensuring the quality of our services and maintaining compliance with regulatory requirements.Key ResponsibilitiesAssess calls and...