Revenue Assurance Junior Administrator

7 days ago


Manchester, United Kingdom IDOX plc Full time

**Revenue Assurance Junior Administrator**

**Idox Software**

**Manchester**

**About the role**

Idox has centralized its revenue assurance functions across the group into a single team and require a Junior Administrator to support the Team. Revenue assurance is a very important function accounting for almost 50% of the group’s revenue. The centralized team benefits from common processes and functions and enable a quality output to our customers as well as potential for upsell.

**Key Responsibilities**:

- Support the RA Team by sending monthly renewal quotations and liaising with customers to obtain POs
- Maintain registers and records accurately to support revenue maximisation
- Maximise revenue take for “commodity” and low value transactions by referring opportunities to Internal Sales/AM
- Provide regular, ad-hoc and proactive reports to PMs, AMs and management related to revenue assurance
- Licence Administration such as generating renewal licence keys and maintaining records pertaining to annual renewals, cancellations and changes
- 3rd Party Supplier returns and administration for third party services

**To be successful, you’ll need to bring**:

- Proven track in contract administration and billing
- Excellent communication skills
- High degree of professionalism and strong work ethic
- Proficient in the use of software packages including Microsoft Office and Salesforce
- High level of commitment and passion for achieving levels of service excellence.

**About Idox**

Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments.

Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more.

We employ around 600 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cycle to work scheme
- Employee mentoring programme
- Financial planning services
- Life insurance
- On-site parking
- Sick pay
- Work from home

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Salary expectations are?

**Experience**:

- delivering client-focused solutions to customer needs: 2 years (required)
- Salesforce and MS Excel: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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