Call Centre Liaison

Job OverviewWe are seeking a skilled EMS Call Centre Operator to join our Clinical Contact Centre Team. This exciting opportunity will allow you to make a real difference in people's lives, working at the forefront of emergency response services.

We are seeking a talented and results-driven individual to fill the role of Telephone Liaison Officer in our team. In this position, you will be responsible for handling incoming calls, responding to queries, and providing support to patients and their families.The successful candidate will have excellent communication skills, be highly organized, and be...

About the Role:As a Financial Penalty Enforcement Specialist at Brook Street, you will play a vital role in ensuring convicted individuals comply with financial penalties imposed by the criminal courts. Joining the HM Courts and Tribunal Service (HMCTS) team in Newport, you will be part of a large-scale operation that employs approximately 1,500 staff across...

About the RoleAs a Patient Transport Co-ordinator with the Welsh Ambulance Services NHS Trust, you will play a vital role in ensuring the smooth transportation of patients to and from hospitals and treatment centres across Wales.We are seeking a highly organised and communicative individual who can work effectively as part of a team to process telephone...

We are seeking a highly motivated and organized individual to join our team as a 111 Service Advisor at the Welsh Ambulance NHS Trust. As a key member of our call centre, you will play a crucial role in providing exceptional service to the public and ensuring that patients receive the right care at the right time.With a minimum 5 GCSEs or equivalent, you...

Court Fines Collector Job Description:Brook Street is recruiting a Court Fines Collector to join the HM Courts and Tribunal Service (HMCTS) team in Newport. As a key member of the Criminal Fines Collection and Enforcement department, you will play a critical role in ensuring that individuals pay fines and other financial penalties on time.Your primary...

About the Job:We are seeking a Debt Recovery and Enforcement Officer to join our team at Brook Street. As a key member of the HM Courts and Tribunal Service (HMCTS), you will play a crucial role in collecting and enforcing financial penalties imposed by the criminal courts.Based in Newport, you will work closely with colleagues to ensure that individuals...

NHS 111 Wales, Call Handlers, Cwmbran Permanent - full time - 37.5 hours per week / part time - shift work. **Location**: NHS 111 Wales, Vantage Point House, Cwmbran, Gwent NP44 7HF. Salary £23,159 - £24,701 per annum pro rata plus shift enhancements for unsociable hours. Shifts will predominantly be during the weekends, evenings and bank holiday...

NHS 111 Wales, Call handlers Permanent - full time - 37.5 hours per week / part time - shift work. **Location**: NHS 111 Wales, Vantage Point House, Cwmbran, Gwent NP44 7HF. Salary £23,159 - £24,701 per annum pro rata plus shift enhancements for unsociable hours. Shifts will predominantly be during the weekend, evening and bank holiday periods and will...

The successful applicant will work in an exciting new role within the developing 24 hour Liaison Mental Health Service based within the Grange University Hospital. The role will involve the treatment and care of service users who are experiencing severe mental health difficulties within the emergency and district general hospital setting within Gwent. Whilst...

Job overviewThe ability to speak Welsh is essential for this role.Welsh is ESSENTIAL for these posts, applications will not be considered from non-Welsh speaking candidates. A fantastic opportunity has become available to join our busy Non-Emergency Transport Call Centre. The Non-Emergency Patient Transport Service is responsible for providing...

A fantastic opportunity has become available to join our busy Non-Emergency Transport Call Centre as a Team Leader based in our South East Headquarters in Cwmbran. The Team Leader will be Responsible for leading, supervising and supporting a team of NET Centre Call Takers to deliver safe, effective and high-quality care that meets patient and commissioner...

An exciting opportunity has arisen for aconfident and professional member of staff to join our small team of Call Handlers in the Frailty Single Point of Access (SPA) based at Vantage House in Cwmbran. As a Frailty Call Handler, you will act as the first point of contact for all medical professionals referring patients into the SPA. You will also take...

**Customer Service Administrator** £24,464.88 **Job Type**: Temporary to Permanent, Full Time Location: Cwmbran, Wales, NP44 Hours: Monday to Friday, 8:30 am - 5.00 pm - Training: 2 weeks training in Tamworth, Staffordshire - all expenses paid for!_ - Please note: a DBS Check will be undertaken during first 2 weeks of employment_ **What our client...

**Job description** Are you looking for an exciting opportunity to join a forward-thinking team under the leadership of a friendly, dynamic multidisciplinary partnership? Nant Dowlais Health Centre opened on 1 July 2020, serving a 10,000-patient list in West Cwmbran. We are seeking an Administrator to cover a 12 month maternity post. - A friendly,...

The ABUHB Flow Centre is an innovative new service that was set up to ensure that patients in the ABUHB area receive the best care to meet their needs first time. The Flow Centre is one of the first points of contact for patients accessing healthcare in the ABUHB area. It receives referrals from Primary Care and the Welsh Ambulance Service Trust (WAST)...

To undertake clerical and administrative duties on the Maternity Ward, including liaison with healthcare professionals and involvement in the discharge of women and babies. To provide both clerical and administrative support to midwifery staff on the ward, including answering the telephone, taking messages and photocopying. The former will include giving...

**Platform Resourcing** are currently working with a leading Global Manufacturing Company who are looking to expand their team by taking on a **Technical Order Administrator **in their Cwmbran office to cover a 12 month maternity position. They have excellent retention, providing strong levels of support to all employees, and priding themselves on providing...

Brook Street (UK) Ltd are recruiting Fines Officers for our leading Public Sector client The Ministry of Justice, to join the HMCTS team in Newport Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales....

Brook Street (UK) Ltd are recruiting Fines Officers for our leading Public Sector client The Ministry of Justice, to join the HMCTS team in Newport Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales....

Getting out of bed with a spring in your step excited that you’re going into work; excited you’re going to a place you love spending time; excited you’re going to spend time with people you call friends is something surely we would all love to experience, right? Just as important is our quality of life or work-life balance but sometimes it’s just...

Job summary An exciting opportunity has arisen for a Patient Pathway Coordinator Support to work within the Regional Cataract Service, delivering change across Aneurin Bevan, Cardiff and Vale and Cwm Taf Morgannwg Health boards.We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills.The post holder...

**Job Summary/Job Purpose**: The post holder will provide an efficient, caring and quality reception and clerical service within the Acute & Emergency Medicine Department, working as part of a clerical team, to cover the department 24 hours a day, seven days a week. The post holder will be responsible for accurate maintenance of various records alongside...

Job summary Senior Clinical Development Fellow - PHEM (ST3+ equivalent) in Emergency Medicine Duration: 1-year Fixed term Full Time Anticipated Start Date: August 2025 Based at Grange University Hospital (GUH), Cwmbran, SE Wales Do you want to want to develop your skills in Emergency Medicine & Pre-Hospital Care?Do you want to work in a brand-new...

As the first point of contact for Aneurin Bevan University Health Board, operators are responsible for providing a fast, friendly and efficient service to all Health Board employees, the general public and other health organisations. Switchboard Services run on a 24 hour basis and there are various shift patterns. In addition, you may be required to work at...

Job summary An exciting opportunity has arisen for a Patient Pathway Coordinator Support to work within the Regional Cataract Service, delivering change across Aneurin Bevan, Cardiff and Vale and Cwm Taf Morgannwg Health boards. We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills. The...

**JOIN THE EVOLUTION!** Evolve Home Energy Solutions are a fast-growing energy retrofit and home improvement company based in South Wales. We are a progressive business looking for talented and driven team members to help grow our business towards delivering net zero carbon and eradicating fuel poverty. If you are ambitious, highly motivated and have...