Customer Service Administrator
6 months ago
**Customer Service Administrator**
£24,464.88
**Job Type**: Temporary to Permanent, Full Time
Location: Cwmbran, Wales, NP44
Hours: Monday to Friday, 8:30 am - 5.00 pm
- Training: 2 weeks training in Tamworth, Staffordshire - all expenses paid for_
- Please note: a DBS Check will be undertaken during first 2 weeks of employment_
**What our client offers when made a permanent member of staff**:
- 29 days holiday (including bank holidays)
- Uniform
- Workplace Pension Scheme
- Life Insurance
- Eye Tests
- Learning and Development
- Medical Cashplan
- Employee Assistance Programme
- Yearly Flu Vaccination
- Annual Pay Review
- Quarterly bonus scheme
**Duties & Responsibilities**:
- Handling day-to-day office administrative tasks
- Engaging with customers via telephone
- Maintaining and updating internal systems accurately
- Serving as the primary liaison between customers and contractors
- Efficiently managing diaries and schedules
- Updating and managing documentation
- Ensuring adherence to Service Level Agreements (SLAs)
- Resolving customer complaints effectively
- Coordinating with suppliers for seamless operations
**Skills and Experience**:
- Proven experience in an office-based customer service role - including call centre and high volume calls
- Flexibility in working hours as required
- Availability to commit to a Temporary to Permanent contract
Ref: EN423
We would also love to hear from you if you have experience in any of the following: Customer Service Team Leader, Customer Service Supervisor, Customer Service Manager, Head of Customer Service, Project Manager, Customer Specialist, Complaint Handler, Retentions Advisor, After Sales Advisor, Office Manager, Customer Support, Contact Centre Manager, Contact Centre Advisor, Call Centre Advisor, Call Centre Manager, Call Centre Supervisor, Administrator, Admin, Admin Assistant, Administrative Assistant, Receptionist, Office Assistant, Office Support, Business Support, Business Administration Apprentice or similar
-
Customer Service Administrator
6 months ago
Cwmbran, United Kingdom Cove Recruitment Ltd Full timeCove Recruitment are proud to bring to you an opportunity to work as Customer Care Co-ordinator for a FANTASTIC Cwmbran based client. Having grown exponentially the company now boasts offering their customers the broadest range of vendor-neutral managed service contracts in the marketplace. **What's in it for you?** This role also offers outstanding...
-
Customer Service Administrator
5 months ago
Cwmbran, United Kingdom Intacare Hygiene Supplies Limited Full timeAre you polite, friendly and have a willingness to learn. Then this role is for you. You will have tasks that require you to complete on your own and tasks that require you to complete as part of a team. Attention to detail and communication skills are essential. Daily Duties include: - Receive orders from customers and accurately enter the orders into our...
-
Customer Service Advisor
5 months ago
Cwmbran, United Kingdom GoGroopie Full time**Customer Support Agent | Cwmbran** GoGroopie, a leading online marketplace specialising in discounted goods, services, and travel packages, has emerged as one of the UK's largest e-commerce platforms since its inception in 2011. As we continue to expand, we are seeking dedicated customer service professionals to join our dynamic team based in Cwmbran,...
-
Sales Administrator
6 months ago
Cwmbran, United Kingdom Yolk Recruitment Full time**Sales Administrator** Yolk Recruitment are working with a prominent company specializing in Process Equipment & Engineering Solutions in Ireland and the UK to search for an sales administrator. They have been in business for over 100 years, and are a leading supplier of equipment and engineering solutions for various sectors including Biotech,...
-
Legal Services Administrator
5 months ago
Cwmbran, United Kingdom Aneurin Bevan University Health Board Full timeAn exciting opportunity has arisen for a dynamic, enthusiastic and motivated administrator to join our busy legal services team. The Band 4 post will provide high level administrative support across all responsibilities of the legal services team. The post offers exposure to a range of work including Clinical Negligence, Personal Injury, Inquest, Patient...
-
Sales Administrator
5 months ago
Cwmbran, United Kingdom Engage Recruitment Full time**Engage Recruitment **are recruiting on behalf of a Process Equipment Provider based in Cwmbran. We are looking for a **Sales Administrator** to join the team! This is a great opportunity for a highly motivated technical sales & customer orientated person to join their company with a focus on supporting UK business & being part of a growing team. **The...
-
Sales Administrator
5 months ago
Cwmbran, United Kingdom WB Employment Ltd Full timeKey Requirement and Responsibilities - Order processing and shipping arrangements - Respond to customer enquiries & queries - Liaise with Account Managers regarding order queries - Preparing commercial paperwork to assist with dispatching orders - Liaise with various departments in the company as required to ensure orders are - processed promptly - Preparing...
-
Dlo Administration Officer
5 months ago
Cwmbran, United Kingdom Bron Afon Community Housing Full timeDo you have strong administrative and IT skills? Are you organised and able to manage your own time to assist in the delivery of an excellent administrative service? If you enjoy working in a dynamic, ever-changing environment then this may be the opportunity for you. You will be working with the repairs administration team to provide an excellent service...
-
Dlo Administration Officer
5 months ago
Cwmbran, United Kingdom Bron Afon Community Housing Full timeDo you have strong administrative and IT skills? Are you organised and able to manage your own time to assist in the delivery of an excellent administrative service? If you enjoy working in a dynamic, ever-changing environment then this may be the opportunity for you. You will be working with the repairs administration team to provide an excellent service...
-
Technical Order Administrator
5 months ago
Cwmbran, United Kingdom Platform Resourcing Limited Full time**Platform Resourcing** are currently working with a leading Global Manufacturing Company who are looking to expand their team by taking on a **Technical Order Administrator **in their Cwmbran office to cover a 12 month maternity position. They have excellent retention, providing strong levels of support to all employees, and priding themselves on providing...
-
Technical Sales Administrator
5 months ago
Cwmbran, United Kingdom Yolk Recruitment Full time**Sales Administrator** Yolk Recruitment are excited to be closely working with a Successful and Growing Manufacturing company to find a driven Sales Administrator to join their team in Cwmbran. They have been in business for over 100 years, and are a leading supplier of equipment and engineering solutions for various sectors including Biotech,...
-
Sales Administrator
5 months ago
Cwmbran, United Kingdom Cove Recruitment Ltd Full time**Cove Recruitment** are looking to appoint a strong Sales Administrator on behalf of our reputable client who has both UK, European and American connections delivering engineering solutions into the Aerospace industry. This is a professional role which will give you full responsibility as a sales administrator. The company offers a pleasant working...
-
Customer Service Advisor
5 months ago
Cwmbran, United Kingdom apetito Full timeOverview: **The Role and Team** **This role is working 37.5 hours per week, any 5 in 7 days** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...
-
Customer Service Assistant
5 months ago
Cwmbran, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Cwmbran, NP44 5JA **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
5 months ago
Cwmbran, United Kingdom ASDA EXPRESS Full time**Role**:Customer Service Assistant **Location**:Cwmbran, NP44 3JA **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
6 months ago
Cwmbran, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Cwmbran, NP44 3JA **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...
-
Customer Service Assistant
5 months ago
Cwmbran, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Cwmbran, NP44 3JA **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
People & Culture Administrator
4 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom Primark Full timeJob DescriptionAt Primark, we're looking for a People & Culture Store Administrator to join our team. As a key member of our store management team, you'll be responsible for delivering P&C administration activities, demonstrating a high level of trust, collaboration, confidentiality, and diplomacy with all colleagues.Delivering P&C administration activities...
-
Customer Service Coordinator
10 hours ago
Cwmbran, Torfaen County Borough, United Kingdom Safran Seats Full timeJob OverviewAt Safran Seats, we are seeking a highly skilled Sales and Customer Support Specialist to join our team in the UK. This is an exciting opportunity for a motivated individual to take on a key role in providing exceptional customer service and support to our clients.About the RoleThe Sales and Customer Support Specialist will be responsible for...
-
Customer Service Representative
4 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom Asda Full timeAbout the RoleAs a Service Colleague at Asda, you will be working across various departments to ensure the efficient running of our stores. This role requires you to be flexible with your work pattern, including late and weekend working. You will be working as part of a team to maximise sales and deliver a great online shopping experience for our...