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Service Administrator

4 months ago

Cwmbran, United Kingdom FPS Full time

An exciting opportunity has arisen within our team for an experienced, self-motivated administrator, who is keen to make an immediate impact on the team.

You must be able to demonstrate excellent verbal and written communication skills. You should take pride in your work produced, paying close attention to detail and accuracy. You should be able to demonstrate ownership of a query and show willingness to see it through to a successful conclusion.
- **Main Job responsibilities**_
- Check, prepare, compile and sort documents for data entry
- Check documents for accuracy
- Verify data and correct when necessary
- Obtain further information for incomplete documents
- Continually update and combine data
- Scan documents into management systems and database
- Check all completed work for accuracy
- Store completed documents in designated locations
- Respond to requests for information
- Comply with data integrity
- Maintain office equipment and stationary supplies
- Undertake ad-hoc projects as required by team members
- Have a polite and professional telephone manner
- Ability to maintain a high standard of work in a dynamic and fast paced environment
- Manage workload, prioritise and complete tasks successfully to agreed deadlines

**Am I the person for this job?**

v Strong administrative experience
v Excellent time management to carry out multiple tasks
v Excellent telephone manner for making customer calls
v Excellent organisational skills and the ability to work to strict procedures and processes
v Competent skills to work with Excel, Word and Outlook

Any previous rail/engineering industry related experience would be desirable but not essential.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 3 years (preferred)

Work Location: In person