Senior Manager of International HR Services

2 days ago


Cambridgeshire and Peterborough, United Kingdom JSS Search Full time
About the Job

This role involves leading the People Services team in the EMEA region, reporting to the HR Director. The ideal candidate will manage cross-border People Operations, develop standardized processes with stakeholders, and handle ad hoc HR duties.

  • Main Responsibilities:
    • Conduct weekly 1-2-1's and reviews with team members to ensure their growth and development.
    • Develop and implement standardized processes and procedures across EMEA to drive efficiency and effectiveness.
    • Manage Service Level Agreements (SLA's) to maintain high-quality services.
  • Requirements:
    • The successful candidate will have 3-5 years' experience in EMEA People Services / Operations.
    • Experience with complex HRIS systems such as Workday is a must.
    • Previous team management experience with at least 3 people is essential.
    • The ability to work across the EMEA region is crucial.
    • Management of SLA's and Key Performance Indicators (KPI's) is also required.
    • Excellent customer service management skills are necessary.
    • Understanding of Data Protection legislation and compliance is essential.
  • Benefits:
    • A competitive base salary of £58,000-£75,000 dependent on experience.
    • Bonus scheme.
    • Private benefits package.
    • Hybrid work policy allowing for 3 days per week in the office.

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