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Medical Receptionist

2 months ago

Whitley Bay, North Tyneside, United Kingdom Monkseaton Medical Centre Full time
Job Description

We are seeking a highly skilled and experienced Medical Receptionist to join our team at Monkseaton Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare professionals.

Key Responsibilities:
  • Provide excellent patient care and support to patients and healthcare professionals
  • Manage patient appointments, prescriptions, and home visits
  • Deal with lab results, notifications, and tasks
  • Set up consulting rooms and sweep rooms at the close of business
  • Complete all staff mandatory training and attend staff meetings
  • Be the first point of contact for general enquiries from patients and the public
  • Proactively recruit patients to appointments for LTC reviews and NHS Health checks
  • Review and implement policies and protocols to ensure efficient running of reception
Requirements:
  • GCSE grade A to C in English and Maths
  • Excellent customer service skills
  • Experience of working in a GP Practice (desirable)
  • Knowledge of SystmOne computer system (desirable)
  • Ability to provide excellent patient care
  • Good interpersonal and communication skills
  • IT skills (desirable)
  • An excellent work ethic
  • Good team player
  • Flexible to help when needed
About Us:

Monkseaton Medical Centre is a busy and dynamic healthcare provider, committed to delivering high-quality patient care. We are a team of dedicated professionals who work together to provide excellent patient care and support. We are looking for a Medical Receptionist who shares our values and is passionate about delivering exceptional patient care.