Revenue Collection Specialist

6 days ago

London, Greater London, United Kingdom Brackenberry Full time
Job Description

We are seeking a highly skilled and experienced Revenue Collection Specialist to join our team at Brackenberry Ltd. as a Revenues Officer on a 2-month contract, with a high likelihood of extension.

Key Responsibilities:

  • Meet individual and team targets in the delivery of the Revenues Service, including Council Tax billing and recovery, NNDR, BIDs, and HBOP recovery, as agreed upon in the annual appraisal process.
  • Induct and train new staff, and deliver training to existing staff as part of their development process, providing guidance and quality assurance in complex areas.
  • Liaise with the Valuation Office Agency (VOA) to ensure liability is correctly assessed and update the property database as directed, ensuring accuracy and reconciliation to the Banding List.
  • Maintain effective working relationships with registered social landlords, internal council housing, Housing Benefits sections, other local authorities, businesses, and BIDs companies, voluntary sector organizations, and central/local government departments.

Requirements:

  • Extensive knowledge of Revenues, including relevant legislation and regulations.
  • 5 GCSEs (including English and Maths) or equivalent, or work experience of at least an equivalent level.

Experience:

  • Significant experience of Revenues administration working practice and procedures, preferably in a delivery role.
  • Experience of dealing directly with and advising members of the public in a professional manner under all circumstances.
  • Experience of attending and interviewing customers at Court.

Important Notes:

  • Candidates should be available to work immediately or at short notice.
  • Candidates should have the right to work in the U.K.

Disclaimer: Brackenberry Ltd. is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Unless otherwise stated, all of our roles are temporary, though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. In case the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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