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Revenue Collection Specialist

2 months ago

London, Greater London, United Kingdom Novax Recruitment Full time

Job Summary:

We are seeking a highly skilled Revenue Collection Specialist to join our team at Novax Recruitment. As a Revenue Collection Specialist, you will be responsible for meeting individual and team targets in the delivery of the Revenues Service, including tax billing and recovery, NNDR, BIDs, and HBOP recovery.

Key Responsibilities:

  • Be responsible for meeting individual and team targets in the delivery of the Revenues Service, including tax billing and recovery, NNDR, BIDs, and HBOP recovery.
  • Respond to, take action, and provide technical advice on customers' enquiries, information, and applications.
  • Make all necessary investigations, including requesting further information from the customer, other internal and external departments, and any other relevant stakeholders.
  • Identify recurring operational issues and identify opportunities for process, team, and service improvement, managing these as formal projects where appropriate.
  • Maximise debt recovery by identifying and taking the appropriate recovery action on debtors' accounts.

Requirements:

  • Experience working in a similar capacity previously is essential.
  • Extensive knowledge of Revenues, including relevant legislation and regulations.
  • Significant experience of Revenues administration, working practice, and procedures, preferably in a delivery role.
  • Ability to co-ordinate, plan, and prioritise the workload and meet deadlines when faced with conflicting priorities.