Gold Bullion Sales Specialist
1 month ago
Jewellery Quarter Bullion Ltd is a leading online gold and silver bullion dealer. We are seeking a dedicated and enthusiastic Bullion Trader to join our sales and customer service team.
The successful candidate will be focused on providing exceptional support to English-speaking clients, helping them with product advice, handling enquiries, and driving sales through excellent customer service.
The ideal candidate will have excellent communication skills and a confident phone manner. They will also be able to learn and retain product knowledge, helping them offer tailored solutions to clients.
We offer a competitive salary of £45,000 - £60,000 per annum, depending on experience. Other benefits include 25 days of holidays + 8 days Bank Holidays, the opportunity to buy 5 extra days per year, Cycle to Work Scheme, Company Events, Employee Discount, Health & Wellbeing Program, Referral Programme, and Store Discount.
Key Responsibilities
- Answer inbound calls and emails, providing high-quality assistance to customers.
- Drive sales by following up on customer leads and delivering comprehensive product knowledge.
- Take ownership of after-sales support, ensuring any issues are resolved promptly and to the customer's satisfaction.
Required Skills and Qualifications
- Excellent communication skills and a confident phone manner.
- Ability to learn and retain product knowledge, helping you offer tailored solutions to clients.
- Previous experience in a sales or customer service role is advantageous but not essential.
Benefits
- Competitive salary of £45,000 - £60,000 per annum, depending on experience.
- 25 days of holidays + 8 days Bank Holidays.
- Opportunity to buy 5 extra days per year.
- Cycle to Work Scheme.
- Company Events.
- Employee Discount.
- Health & Wellbeing Program.
- Referral Programme.
- Store Discount.
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