IT Technical Expert

3 days ago


Birmingham, Birmingham, United Kingdom Bullion By Post Full time

Become a key member of our technology team at Bullion By Post, the UK's leading online bullion dealer. We're seeking an experienced IT Support Specialist to join our growing team and support our technical infrastructure.

Company Overview

We're an entrepreneurial business with a turnover of £300m annually, operating across Europe and the United States. Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry.

Salary and Benefits

Enjoy a competitive base salary of £32,000, plus up to 30% bonus paid twice yearly, dependent on company performance. You'll also receive 25 days holiday (with the option to buy more) and half-day off for your birthday.

Job Description

As an IT Support Specialist, you'll provide technical expertise and real business impact by building, maintaining, and supporting our IT systems. You'll report to the Head of IT & Infrastructure and work closely with the team to deliver exceptional results.

  • Support end-users with technical issues across software, hardware, and connectivity
  • Manage end-user accounts and devices
  • Configure and maintain our VOIP systems
  • Maintain and monitor our CCTV systems
  • Document and review our operating procedures
Required Skills and Qualifications

We're looking for an individual with a strong understanding of Microsoft Windows 10/11 configuration and management, WAN and LAN networking technologies, Active Directory, file permissions, and role management. Solid troubleshooting and diagnostic skills are essential, as well as good verbal and written communication skills.

  • An understanding of Microsoft Azure and Office365
  • A relevant degree or similar qualification
What We Offer

Becoming part of our dynamic team will give you the opportunity to learn new skills, hone your existing ones, and enjoy a fulfilling career. You'll be working with a talented team that values integrity, agility, ambition, clarity, and efficiency.


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