Bullion Trader
1 month ago
Job Summary
We are seeking a dedicated and enthusiastic Bullion Trader to join our sales and customer service team. As a key member of our team, you will be focused on providing exceptional support to our English-speaking clients, helping them with product advice, handling enquiries, and driving sales through excellent customer service.
Key Responsibilities
- Answer inbound calls and emails, providing high-quality assistance to our customers.
- Drive sales by following up on customer leads and delivering comprehensive product knowledge.
- Take ownership of after-sales support, ensuring any issues are resolved promptly and to the customer's satisfaction.
- Provide excellent communication skills and a confident phone manner.
- Ability to learn and retain product knowledge, helping you offer tailored solutions to clients.
What We Offer
- 25 days of holidays + 8 days Bank Holidays and the opportunity to buy 5 extra days per year
- Cycle to Work Scheme (worth up to 5% of basic salary)
- Company Events
- Employee Discount
- Health & Wellbeing Program
- Referral Programme
- Store Discount
About Us
Joining Jewellery Quarter Bullion Ltd, you will become part of an exciting, entrepreneurial business which over the last 15 years has grown our flagship brand, BullionByPost.co.uk, to become the UK's no.1 online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States with our comprehensive portfolio of brands as part of our rapidly expanding international footprint.
Our Culture
Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry. CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty. Apply now and let's explore how you can make a difference at Jewellery Quarter Bullion.
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