Technical Support Professional

5 days ago


Birmingham, Birmingham, United Kingdom Bullion By Post Full time
IT Support Specialist

We are seeking a skilled professional to join our technology team. This role will provide the opportunity to learn new skills and open doors to an interesting and rewarding career.

About the Role
  • Provide technical support for end-users across software, hardware, and connectivity.
  • Manage end-user accounts and devices.
  • Maintain and monitor our CCTV systems.
  • Document and review operating procedures.
  • Assist the IT team with ongoing projects.
Key Requirements
  • An understanding of Microsoft Windows 10/11 configuration and management.
  • An understanding of WAN and LAN networking technologies.
  • An understanding of Microsoft Azure and Office365.
  • Solid troubleshooting and diagnostic skills.
  • An understanding of VoIP phone systems.
  • An understanding of CCTV technologies.
  • A solid grasp of business-based cyber security.
About Us

Bullion By Post is an exciting, entrepreneurial business that has grown its flagship brand to become the UK's no.1 online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States.

What We Offer
  • A competitive salary range: £35,000 - £45,000 per annum, paid twice yearly.
  • 25 days holiday (with the option to buy more).
  • Employee Benefits platform including free, 24/7 access to private GP and Therapist for you and your family, retail discounts and more.
  • Cycle to work scheme.
  • Budget for skills development and certification.
  • Yearly volunteer day.
  • Staff discounts on bullion and jewellery products.
Location

This is a full-time, permanent, office-based role from our Birmingham head office.



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