Technical Support Professional
5 days ago
We are seeking a skilled professional to join our technology team. This role will provide the opportunity to learn new skills and open doors to an interesting and rewarding career.
About the Role- Provide technical support for end-users across software, hardware, and connectivity.
- Manage end-user accounts and devices.
- Maintain and monitor our CCTV systems.
- Document and review operating procedures.
- Assist the IT team with ongoing projects.
- An understanding of Microsoft Windows 10/11 configuration and management.
- An understanding of WAN and LAN networking technologies.
- An understanding of Microsoft Azure and Office365.
- Solid troubleshooting and diagnostic skills.
- An understanding of VoIP phone systems.
- An understanding of CCTV technologies.
- A solid grasp of business-based cyber security.
Bullion By Post is an exciting, entrepreneurial business that has grown its flagship brand to become the UK's no.1 online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States.
What We Offer- A competitive salary range: £35,000 - £45,000 per annum, paid twice yearly.
- 25 days holiday (with the option to buy more).
- Employee Benefits platform including free, 24/7 access to private GP and Therapist for you and your family, retail discounts and more.
- Cycle to work scheme.
- Budget for skills development and certification.
- Yearly volunteer day.
- Staff discounts on bullion and jewellery products.
This is a full-time, permanent, office-based role from our Birmingham head office.
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