Guest Service Ambassador
23 hours ago
Job Summary
We are seeking a skilled Guest Service Ambassador to join our team at Adagio Aparthotels. As a Guest Service Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel at home during their stay.
Key Responsibilities
- Provide exceptional guest service and ensure that all guests have a memorable experience with us.
- Anticipate and manage every situation to ensure guest satisfaction.
- Process and follow up on all booking requests, ensuring that all standards and procedures are followed.
- Master and value our offer and loyalty program, promoting it to all customers and developing revenue and sales.
Requirements
- Previous hotel experience is preferable.
- Guest-oriented and problem-solving skills are essential.
Working Conditions
This is a part-time position, working 3 days per week with a rotating roster of early shifts and late shifts. Availability to work weekdays and weekends is required.
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