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Guest Service Ambassador

2 months ago

London, Greater London, United Kingdom Accor Full time
About Us

At Adagio, we're committed to providing exceptional experiences for our guests. Our philosophy is simple: we want our guests to feel at home, everywhere.

Job Description

We're seeking a Guest Service Ambassador to join our team. As an ambassador, you'll be the first point of contact for our guests, ensuring they have a memorable experience with us.

Your role will involve:

  • Providing exceptional customer service and ensuring guest satisfaction
  • Processing and following up on booking requests
  • Mastering and promoting our offer and loyalty program
  • Developing revenue and sales

We're looking for someone who is:

  • Guest-oriented and a problem solver
  • Detail-oriented and able to thrive in a fast-paced environment
  • Curious, outgoing, caring, and audacious

As an ambassador, you'll be part of a company that values diversity and is committed to promoting internal mobility. We offer a range of benefits, including training programs, cross-training, and opportunities for career growth.

Join us and be part of a dynamic team that's passionate about delivering exceptional guest experiences.